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For Companies At a Glance
- Tasks: Lead and inspire a diverse team to deliver exceptional service in a stunning hotel setting.
- Company: Pine Trees Hotel, a luxurious retreat in the heart of the Scottish Highlands.
- Benefits: Competitive salary, career development, and a chance to work in a beautiful environment.
- Why this job: Join us to create unforgettable experiences while embracing Scottish culture and breathtaking scenery.
- Qualifications: Experience in 4 or 5 Red Star hotels and strong leadership skills.
- Other info: Opportunity for professional growth and to make a positive impact in the community.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Pine Trees Hotel? Experience a warm welcome in the Scottish Highlands and embrace the very best of Scottish culture. Nestled in the heart of Pitlochry, we invite everyone who joins our team to help us create a traditional Coorie lifestyle that reflects the natural beauty and serenity of our surroundings. At Pine Trees, we want our team and our guests to step away from the hustle and bustle and take in the breath-taking scenery within our 10-acre woodland estate.
Your Role
As General Manager you will be responsible for the overall management and operation of the 4* Pine Trees Hotel, a member of SLH and East Haugh House, which will launch in the summer of 2026. You will ensure the highest standards of service, guest satisfaction, and profitability. This role requires a strong leader with a passion for hospitality, someone with exceptional 4 or 5 Red Star experience, and the ability to inspire and manage a diverse team. As General Manager you will lead and motivate the hotel team to achieve both immediate goals and long-term strategy. The focus is on embedding an inspiring team culture, people development, commercial achievement spanning from top line revenue to bottom line profitability, quality and service delivery excellence.
Key responsibilities
- Provide strategic direction and leadership for the hotel, ensuring a wholly positive and engaged work environment.
- Mentor and develop senior leaders within the hotel.
- Implement and maintain high level 4 & 5 Red Star standard operating procedures across the hotel, ensuring the hotel team is delivering exceptional service to our guests, with any insights rectified through appropriate training.
- In conjunction with the Head of Commercial and their team, develop and execute sales and marketing strategies to attract and retain guests and clients.
- Be present for high level industry showcasing of the hotel through FAM trips, hosting lunches, dinners, receptions etc.
- In conjunction with the Head of Operations and Head of Commercial, develop the hotel's budget and financial plans.
- Manage the financial performance including attainment of annual revenue growth and profit conversion targets.
- Monitor financial performance and implement cost-control measures.
- Where revenue concerns exist to develop and deploy appropriate operational cost actions to maximise profit protection.
- In collaboration with the Head of Commercial, maximize revenue through effective pricing and sales strategies for bedrooms, events, external spa, restaurant and bar.
- Oversee the recruitment, training, and development of hotel teams, supporting managers to select the best candidates for vacancies and have a pipeline of succession roles secured.
- Promote a culture of continuous improvement and professional development.
- Collaborate closely with Head of Operations and peer group in stringently reviewing key service measurements to attain guest net promoter score and brand global review index in alignment with scorecard targets.
- Champion and encourage a culture and awareness within the properties which support our initiatives to our charity partners and local community initiatives.
About you
- 4 or 5 Red Star luxury hotel experience.
- Ability to create a high performing and all-inclusive guest centric culture.
- Sales focused with an ability to expertly support closing business leads.
- Strong growth mindset with the ability to adapt.
- Excellent verbal and written communication.
- Excellent organizational skills, with the ability to handle multiple priorities.
- Highly analytical, creative problem solver and a strong leader.
- Ability to make concise cost benefit decisions.
- Crisis management skills.
- Leading from the front mentality with effective resourcing skills.
General Manager in Pitlochry employer: The Pine Trees Hotel Ltd.
Contact Detail:
The Pine Trees Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Pitlochry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even hit up social media platforms like LinkedIn to find connections that can help you land that General Manager role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences in the past.
✨Tip Number 3
Research the company! Before any meeting, dive into Pine Trees Hotel's values and culture. Knowing their mission will help you tailor your conversation and show them you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Pine Trees family right from the start.
We think you need these skills to ace General Manager in Pitlochry
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to guest satisfaction and how you’ve created memorable moments in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific requirements of the General Manager role at Pine Trees Hotel. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Highlight Leadership Experience: As a General Manager, strong leadership is key. In your application, emphasise your experience in mentoring and developing teams, and share examples of how you've inspired others to achieve their best.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Pine Trees Hotel!
How to prepare for a job interview at The Pine Trees Hotel Ltd.
✨Know Your Pine Trees
Before the interview, dive deep into the history and values of Pine Trees Hotel. Understand their commitment to Scottish culture and the Coorie lifestyle. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Prepare examples that highlight how you've successfully led diverse teams in the past. Discuss specific strategies you've used to inspire and develop your team, as this aligns perfectly with their focus on people development.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss how you've managed budgets, achieved revenue growth, and implemented cost-control measures in previous roles. This will demonstrate your capability to handle the financial performance aspect of the job.
✨Engage with Their Community Focus
Pine Trees Hotel values community initiatives, so come prepared to discuss how you've contributed to local causes or engaged with charity partners in your previous roles. This shows that you share their commitment to making a positive impact beyond just the hotel.
