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For Companies At a Glance
- Tasks: Manage sales processes and support customers and suppliers in a dynamic environment.
- Company: Leading customer service company based in Manchester with a strong reputation.
- Benefits: Hybrid working model, 25 days holiday, and life assurance.
- Why this job: Join a vibrant team and enhance your customer service skills while making a difference.
- Qualifications: Excellent communication skills and customer service experience; Excel proficiency required.
- Other info: Additional language skills in Czech or Slovakian are a bonus.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service company in Manchester is looking for a European Customer Service Representative. This role involves managing the sales process, coordinating with customers and suppliers, and supporting Account Managers with administrative tasks.
The ideal candidate will have:
- Excellent communication skills
- Customer service experience
- Proficiency in Excel
- Additional language skills in Czech or Slovakian (a plus)
The role offers a hybrid working model with competitive benefits including 25 days holidays and life assurance.
European Customer Service Coordinator – Hybrid Manchester employer: The Pilot Group
Contact Detail:
The Pilot Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Customer Service Coordinator – Hybrid Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our customer service experience and how we’ve handled challenging situations in the past.
✨Tip Number 3
Show off those Excel skills! If you get the chance, bring examples of how you've used Excel in previous roles. It’ll demonstrate our proficiency and make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in the role.
We think you need these skills to ace European Customer Service Coordinator – Hybrid Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially in Excel. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the European Customer Service Coordinator role. Mention any language skills you have, like Czech or Slovakian, as they could give you an edge.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Pilot Group
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've handled challenging situations in the past. Think of specific examples that showcase your communication skills and problem-solving abilities.
✨Excel Skills Are Key
Since proficiency in Excel is a must, make sure you can confidently talk about your experience with it. Prepare to discuss any specific functions or tools you've used, and consider bringing a small example of your work if relevant.
✨Language Skills Matter
If you speak Czech or Slovakian, highlight this during your interview! Companies love candidates who can communicate with a broader range of customers, so be prepared to demonstrate your language skills if asked.
✨Understand the Hybrid Model
Familiarise yourself with the hybrid working model and be ready to discuss how you manage your time and productivity in such an environment. Share any previous experiences you have with remote work and how you stay connected with your team.
