The Pilot Group is seeking a Customer Care Supervisor to lead the EU Customer Service team on a maternity cover basis in Manchester. You will manage day-to-day activities, support performance, and drive engagement in a hybrid work environment.
Key focus areas include people management, clear communication, and developing a high-performing team. The role reports to the Customer Service Manager and requires strong customer service skills and collaborative stakeholder management.
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EU Customer Service Supervisor (9-Month FTC) | Hybrid in Manchester employer: The Pilot Group
The Pilot Group is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Central Manchester. With hybrid working options, competitive salary, and opportunities for professional growth, employees are empowered to thrive both personally and professionally while contributing to meaningful projects in purchasing and supply chain management.
