At a Glance
- Tasks: Lead a vibrant team to elevate guest experiences in a charming country pub.
- Company: Join Fuller’s, where diversity is celebrated and authenticity thrives.
- Benefits: Enjoy discounts on food, tips, and access to wellness perks.
- Other info: Explore diverse career paths and enjoy continuous growth opportunities.
- Why this job: Be part of a supportive family atmosphere while developing your career.
- Qualifications: Positive attitude, leadership skills, and a passion for hospitality.
The predicted salary is between 24000 - 30000 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
Set in New Forest countryside, The Pilgrims Inn is a proper country pub - think thatched roof, log fires, hearty food and real ales. Expect plenty of busy tourist trade, as the pub also offers accommodation in the form of 14 boutique bedrooms.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
- Discounted hotel stays at hotels in the Fuller’s Family.
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training.
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a Supervisor:
- Ability to keep team spirits high and guests happy.
- A hands-on leader with a positive attitude.
- Assist in training and guiding new team members.
- Passion for fresh food, great wines, and engaging service.
Hospitality Team Lead — Elevate Guest Experience in Southampton employer: The Pilgrim Inn
At Fuller’s, we pride ourselves on being an exceptional employer where your individuality is celebrated and your career can flourish. Nestled in the picturesque New Forest countryside, The Pilgrims Inn offers a vibrant work environment with a strong focus on personal development, a supportive team culture, and a range of attractive benefits including generous discounts and a healthcare cash plan. Join us to not only elevate guest experiences but also to thrive in a workplace that values your contributions and encourages continuous growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Lead — Elevate Guest Experience in Southampton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Fuller’s values and think about how your own experiences align with them. This will help you show that you’re not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your people skills! As a Hospitality Team Lead, you'll need to keep spirits high. Role-play scenarios with friends or family to get comfortable with handling different guest situations and leading your team.
✨Tip Number 3
Show your passion for hospitality! When you talk about your love for fresh food and great service, let that enthusiasm shine through. Share stories from your past roles that highlight your dedication to guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fuller’s family.
We think you need these skills to ace Hospitality Team Lead — Elevate Guest Experience in Southampton
Some tips for your application 🫡
Be Yourself:At StudySmarter, we believe in celebrating individuality. When you're writing your application, let your true self shine through! Share your unique experiences and what makes you passionate about hospitality.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role. Make sure to express your passion for guest experiences and how you can contribute to keeping team spirits high at Fuller’s.
Tailor Your Application:Don’t just send a generic application! We want to see how your skills and experiences align with the specific role of Hospitality Team Lead. Highlight relevant experiences that showcase your leadership and service skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our values!
How to prepare for a job interview at The Pilgrim Inn
✨Know Your Values
Before the interview, take some time to familiarise yourself with Fuller’s core values. Think about how your own values align with theirs, especially around doing things the right way and celebrating individuality. Be ready to share examples from your past experiences that demonstrate these values in action.
✨Show Your Passion for Hospitality
As a Hospitality Team Lead, your passion for fresh food and great service should shine through. Prepare to discuss your favourite dining experiences and what makes them special. This will not only show your enthusiasm but also your understanding of what elevates guest experience.
✨Engage with the Team Spirit
Fuller’s is all about keeping team spirits high. Think of ways you’ve motivated your team in the past or how you’ve handled challenging situations. Be ready to share these stories during the interview to showcase your hands-on leadership style and positive attitude.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role, the team dynamics, or the training programs they offer. This shows your genuine interest in the position and helps you assess if Fuller’s is the right fit for you.
