Floor Manager

Floor Manager

Brockenhurst Full-Time 27000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant team, ensuring smooth service and guest satisfaction.
  • Company: Join THE PIG, a unique dining experience focused on local produce and hospitality.
  • Benefits: Enjoy staff stays, discounts, annual holiday increases, and free access to health services.
  • Why this job: Be part of a fun, energetic team dedicated to exceptional guest experiences and personal growth.
  • Qualifications: Minimum 1 year in a busy restaurant with team leadership experience required.
  • Other info: We value diversity and are committed to creating an inclusive workplace.

The predicted salary is between 27000 - 38000 £ per year.

Salary: OTE £15.57 per hour, including tronc.

Hours: 35 hours per week over 5 days, including any paid overtime.

We are currently looking for a self‑motivated Floor Manager who has the passion for fostering teamwork and delivering brilliant hospitality.

The Restaurant is the beating heart of THE PIG. We offer our guests a daily changing menu which is dedicated to the ingredients grown within our own kitchen garden and fresh produce provided by our local suppliers. We can guarantee each service to be different, fun and full of atmosphere!

This is an opportunity for a Floor Manager to work alongside our Restaurant Manager in delivering the exceptional operation of one of the most exciting and award‑winning hotel and restaurant groups in the UK.

As Floor Manager you will create an exciting work atmosphere with a culture focused on family, fun and community. You will be responsible for ‘Bringing it together’ for helping to lead and drive the daily operations within the restaurant. Our Floor Managers will support the Restaurant Manager by supervising the performance of the team and ensuring every guest has a positive experience.

Good communication and people management skills are a must, along with the confidence and ease of working in an attention to detail environment. The ideal candidate will have previous experience in a similar role and exposure to a busy restaurant service.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

  • Staff stays – free B&B.
  • 35% discount on food, beverages & treatments.
  • Annual holiday increase (up to 33 days)
  • Take home goods – cost price.
  • Free access for you and your family to an on‑demand GP, Physiotherapy, and counselling services through Help@Hand.
  • A range of learning & development courses.
  • Anniversary vouchers – dinner with wine for 2.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Location: THE PIG Hotel, Brockenhurst, SO42 7QL

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Floor Manager employer: THE PIG

At THE PIG, we pride ourselves on creating a vibrant and inclusive work environment where every day is an opportunity for growth and creativity. As a Floor Manager, you will not only lead a passionate team dedicated to exceptional guest experiences but also enjoy unique benefits such as free staff stays, generous discounts, and access to health services. Join us in our mission to redefine hospitality with a focus on local produce and a commitment to employee development.
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Contact Detail:

THE PIG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Familiarise yourself with THE PIG's unique approach to hospitality and their commitment to local produce. Understanding their ethos will help you connect with the team during interviews and demonstrate your passion for their mission.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in a busy restaurant environment. Be ready to discuss specific situations where you improved service or resolved guest issues effectively.

✨Tip Number 3

Engage with current employees or alumni from THE PIG on social media platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 4

Prepare to discuss your ideas for creating an energetic and positive atmosphere on the restaurant floor. Think about how you would inspire and motivate your team while ensuring high standards of service.

We think you need these skills to ace Floor Manager

Team Leadership
Guest Engagement
Communication Skills
Problem-Solving Skills
Training and Development
Attention to Detail
Time Management
Menu Knowledge
Conflict Resolution
Positive Attitude
Organisational Skills
Adaptability
Customer Service Excellence
Creativity in Team Motivation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floor Manager position. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in the hospitality industry, particularly any leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead a team and enhance guest satisfaction.

Write a Strong Cover Letter: In your cover letter, express your passion for hospitality and your understanding of THE PIG's values. Mention specific examples of how you've successfully managed teams and improved service in previous roles, showcasing your ability to create a positive atmosphere.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at THE PIG

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about your experiences and what excites you about working in a dynamic environment like THE PIG, especially regarding local produce and guest satisfaction.

✨Demonstrate Leadership Skills

As a Floor Manager, you'll need to lead by example. Share specific examples from your past roles where you've successfully trained or motivated a team. Highlight how you can inspire others to maintain high standards of service.

✨Engage with the Interviewers

Treat the interview as a two-way conversation. Ask questions about the team dynamics and how they ensure guest satisfaction. This shows that you're genuinely interested in the role and the company culture.

✨Prepare for Scenario Questions

Be ready to discuss how you would handle various situations on the restaurant floor, such as resolving guest complaints or managing a busy service. Think through your responses to demonstrate your problem-solving skills and proactive approach.

Floor Manager
THE PIG
Location: Brockenhurst

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