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- Tasks: Join us as a General Assistant, handling reception, bar, and food service tasks.
- Company: The PIG in the wall is a vibrant hospitality venue in Southampton.
- Benefits: Enjoy free staff stays, discounts, meals on duty, and access to health services.
- Why this job: Perfect for hospitality lovers wanting to learn and make guests smile in a fun team.
- Qualifications: Confidence and great customer service skills are key; experience is a bonus but not required.
- Other info: We celebrate diversity and are an equal opportunity employer.
Location: The PIG in the wall, Southampton, Hampshire
Salary: OTE £12.49 per hour.
Hours: Casual Contract
As a General Assistant, you will carry out a variety of customer-facing duties, including reception/check-in, bar, and food service. Confidence and excellent customer service skills are essential. Previous experience is desirable but not required.
This role is ideal for someone passionate about hospitality who enjoys working in a small team. It offers an opportunity to learn all aspects of hospitality and make a positive impact on our guests\’ stay.
We are committed to making THE PIG an inspiring, exciting, and fun place to work. In return, you can enjoy unique benefits such as:
- Staff stays – free B&B.
- 35% discount on food, beverages & treatments.
- Meals on duty.
- Annual holiday entitlement increase (up to 33 days).
- Take-home goods at cost price.
- Free access for you and your family to on-demand GP, Physiotherapy, and counselling services through Help@Hand.
- A range of learning & development courses.
- Anniversary vouchers – dinner with wine for two.
For the full range of perks, visit our ‘What we can do for you’ section on our careers webpage: jobs.thepighotel.com
Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and do not discriminate based on any protected characteristics as set out in the Equalities Act 2010.
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General Assistant employer: THE PIG Hotel | B Corp
Contact Detail:
THE PIG Hotel | B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially the specific services offered at The PIG. Understanding their unique approach to customer service will help you stand out during any informal conversations or interviews.
✨Tip Number 2
Showcase your enthusiasm for working in a team environment. During any interactions, emphasise your ability to collaborate and support colleagues, as this is crucial in a small team setting like The PIG.
✨Tip Number 3
Engage with current employees on social media or professional platforms. This can provide insights into the company culture and may even lead to valuable connections that could support your application.
✨Tip Number 4
Prepare to discuss how you would handle various customer service scenarios. Being able to demonstrate your problem-solving skills and customer focus will be key in impressing the hiring team.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the General Assistant position. Highlight your customer service experience and any relevant skills in your application.
Tailor Your CV: Customise your CV to reflect your passion for hospitality and any previous experience, even if it's informal. Emphasise your ability to work in a team and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at The PIG and how you can contribute to creating a positive experience for guests.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at THE PIG Hotel | B Corp
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences, even if they are informal, that highlight your love for customer service and working in a team.
✨Demonstrate Excellent Communication Skills
As a General Assistant, you'll be interacting with guests regularly. Practice clear and friendly communication, and be prepared to answer questions about how you would handle various customer service scenarios.
✨Research The PIG in the Wall
Familiarise yourself with The PIG's values, mission, and unique offerings. This will not only help you understand the company culture but also allow you to tailor your answers to align with their ethos.
✨Prepare for Teamwork Questions
Since this role involves working in a small team, be ready to discuss your experiences in collaborative environments. Think of examples where you contributed positively to a team dynamic or helped resolve conflicts.
