Receptionist

Receptionist

Full-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of THE PIG, welcoming guests and ensuring they have a great experience.
  • Company: Join THE PIG, a fun and inspiring hotel known for its exceptional service and warm atmosphere.
  • Benefits: Enjoy free stays, discounts on food, meals on duty, and access to health services.
  • Why this job: Make guests smile every day while working in a vibrant environment with great team spirit.
  • Qualifications: No prior experience needed; just bring your passion for customer service and a positive attitude.
  • Other info: Full training provided, plus opportunities for personal growth and development.

Location: THE PIG – at Combe, Honiton, Devon.

OTE £12.10 – £12.44 per hour

Hours: Full Time, 35 hours per week.

We are currently looking for a customer focused Receptionist to join our front of house team.

The front desk at THE PIG is essentially the hub of the hotel, being the first and last face our restaurant and hotel guests see. First impressions are everything and we want our guests to have the best first impression possible.

As Receptionist you will be a first point of contact for our hotel guests. We are looking for someone who loves to make guests smile every day and has high standards of service and great attention to detail.

Communication is key, as you will be required to answer incoming calls, respond to emails, and maintain constant channels of communication with all departments in the hotel.

Experience within a similar role and knowledge of Opera Fidelio is beneficial but not essential as full training will be provided.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

  • Staff stays – free B&B.
  • 35% discount on food, beverages & treatments.
  • Meals on duty.
  • Annual holiday increase (up to 33 days)
  • Take home goods – cost price.
  • Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through
  • A range of learning & development courses.
  • Anniversary vouchers – dinner with wine for 2.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Receptionist employer: The Pig at Combe Careers

At THE PIG - at Combe, we pride ourselves on creating a vibrant and inclusive work environment where our team members are valued and supported. As a Receptionist, you'll enjoy unique benefits such as free staff stays, generous discounts, and access to wellness services, all while being part of a dedicated team that prioritizes exceptional guest experiences. With opportunities for personal growth through various learning and development courses, working with us means being part of a fun and inspiring community in the beautiful setting of Honiton, Devon.
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Contact Detail:

The Pig at Combe Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarize yourself with the hotel industry, especially the role of a receptionist. Understanding the daily tasks and challenges can help you stand out during the interview.

✨Tip Number 2

Practice your communication skills! Since you'll be the first point of contact for guests, being able to convey warmth and professionalism is crucial. Consider role-playing scenarios with friends or family.

✨Tip Number 3

Research THE PIG's values and culture. Knowing what makes this hotel unique will allow you to align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Tip Number 4

If you have any experience with customer service or hospitality, be ready to share specific examples of how you've made guests smile or resolved issues. This will demonstrate your suitability for the role.

We think you need these skills to ace Receptionist

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Multitasking Ability
Time Management
Interpersonal Skills
Teamwork
Adaptability
Basic Computer Skills
Knowledge of Hotel Management Software (e.g., Opera Fidelio)
Positive Attitude
Professionalism
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Take some time to fully understand the responsibilities of a Receptionist at THE PIG. Highlight your customer service skills and any relevant experience in your application.

Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Emphasize your attention to detail and communication skills, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service. Mention why you want to work at THE PIG and how you can contribute to creating memorable experiences for guests.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail and professionalism.

How to prepare for a job interview at The Pig at Combe Careers

✨Show Your Customer Service Skills

As a Receptionist, your ability to make guests feel welcome is crucial. Prepare examples of how you've provided excellent customer service in the past, and be ready to demonstrate your friendly demeanor during the interview.

✨Communicate Clearly

Since communication is key in this role, practice articulating your thoughts clearly and concisely. Be prepared to answer questions about how you would handle various guest inquiries or issues.

✨Highlight Attention to Detail

The job requires high standards of service and attention to detail. Think of specific instances where your attention to detail made a difference, whether in previous jobs or personal experiences.

✨Research THE PIG

Familiarize yourself with THE PIG's values, mission, and unique offerings. This will not only help you understand the company culture but also allow you to tailor your answers to align with their expectations.

Receptionist
The Pig at Combe Careers
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