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For Companies At a Glance
- Tasks: Lead global operations to enhance student engagement and conversion.
- Company: Join UniQuest, a mission-driven organisation transforming student experiences.
- Benefits: Remote work, innovative culture, and the chance to make a real impact.
- Why this job: Shape the future of education with technology and data intelligence.
- Qualifications: Experience in leading operational teams and a passion for education.
- Other info: Inspire talented teams and drive continuous improvement in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Remote (UK)
Reports to: Chief Operating Officer, Enrolment Services
About UniQuest
At UniQuest, we’re transforming how universities engage, support, and convert students around the world. We partner with institutions to deliver exceptional student experiences through a unique combination of human expertise, data intelligence, and technology innovation. Our mission is simple: to help universities achieve their enrolment goals while ensuring every student finds their best-fit experience.
The Opportunity
We’re looking for a strategic, forward-thinking leader to oversee UniQuest’s global Conversion Services operations. As Conversion Services Director, you’ll shape the delivery of a world‑class student journey - leading global teams, driving operational excellence, and embedding innovation through automation and data insight. You’ll ensure every student interaction reflects UniQuest’s commitment to quality, consistency, and excellence.
What You’ll Do
- Lead global operations across all Conversion Services departments, driving student conversion, service quality, and operational efficiency.
- Build strong strategic partnerships with universities, acting as the senior point of contact for performance and service delivery.
- Champion innovation, working with Technology and Data teams to deploy automation, AI, and intelligent workflows that enhance the student experience.
- Inspire and develop global teams, creating a culture of excellence, collaboration, and continuous improvement.
- Define and deliver KPIs that demonstrate measurable impact for our partners.
What You’ll Bring
- Extensive experience leading large-scale, multi-site operational teams - ideally within higher education or a student recruitment environment.
- Proven track record in delivering operational transformation, service quality improvement, and automation initiatives.
- Exceptional stakeholder management and relationship-building skills at senior levels.
- A deep understanding of the home and international student lifecycle and key conversion drivers.
- A strategic, data-driven mindset balanced with strong people leadership and innovation capability.
Why Join UniQuest?
At UniQuest, you’ll join a mission-driven organisation that’s redefining the global student journey. You’ll have the opportunity to:
- Shape the future of student engagement and conversion worldwide.
- Drive innovation through technology, automation, and data intelligence.
- Lead passionate, talented teams making a real difference to students and universities.
Ready to Make an Impact? If you’re a visionary leader with a passion for education, technology, and operational excellence, we’d love to hear from you.
Uniquest Director of Conversion Services employer: The PIE Executive Search
Contact Detail:
The PIE Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniquest Director of Conversion Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching UniQuest and its mission. Understand their approach to student engagement and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've driven operational excellence and innovation in your previous roles. Highlighting your strategic mindset will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the UniQuest mission.
We think you need these skills to ace Uniquest Director of Conversion Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Conversion Services role. Highlight your experience in leading operational teams and any relevant achievements that align with UniQuest's mission.
Showcase Your Strategic Mindset: In your application, emphasise your strategic thinking and data-driven approach. Share examples of how you've successfully implemented operational transformations or innovations in previous roles.
Highlight Relationship-Building Skills: Since stakeholder management is key for this role, be sure to mention your experience in building strong partnerships. Use specific examples to illustrate how you've engaged with senior-level stakeholders effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at UniQuest!
How to prepare for a job interview at The PIE Executive Search
✨Know Your Stuff
Before the interview, dive deep into UniQuest's mission and values. Understand how they transform student experiences and what their key conversion drivers are. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience leading large-scale teams, especially in higher education or student recruitment. Prepare specific examples of how you've driven operational excellence and improved service quality. Highlight your ability to inspire and develop teams, as this is crucial for the Director role.
✨Emphasise Innovation and Data-Driven Decisions
UniQuest values innovation, so come prepared with ideas on how to leverage technology and data insights to enhance the student journey. Think about past projects where you've implemented automation or intelligent workflows, and be ready to share the impact they had.
✨Build Rapport with Stakeholders
Since stakeholder management is key, think of ways to demonstrate your relationship-building skills. Share examples of how you've successfully collaborated with senior leaders or partners in previous roles. This will show that you can be the strategic point of contact UniQuest needs.
