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- Tasks: As a Floortender, you'll greet guests, serve food and drinks, and ensure a fun atmosphere.
- Company: The Piano Works is a vibrant live music venue in London, combining dining, drinking, and entertainment.
- Benefits: Enjoy 50% off food and drinks, mental health support, and amazing career progression opportunities.
- Why this job: Join a fun-loving team, engage with live music, and create memorable experiences for guests.
- Qualifications: Previous experience in hospitality is preferred; a passion for guest service is essential.
- Other info: Stand out by applying with a CV or a fun video showcasing your personality!
Floortender – Piano Works
PLEASE NOTE THIS IS A PART TIME POSITION ONLY. DO NOT APPLY IF YOU’RE LOOKING FOR A FULL TIME!
About us:
The Piano Works are looking for a part time fun loving, passionate and guest focused Waiter / Waitress to join our team and family. We have two fantastic live music venues in London, one located just off Covent Garden and the other Farringdon which are both part restaurant, part bar, part concert and full-on party.
The Piano Works are non-stop, late night, live music venues where nightly 8 skilled musicians interact with the audience and play their song requests. Non-stop live music features from 11:30: to 16:00 for our raucous weekly Saturday brunches and from 1700 – 0100, five nights a week supported by a state of- the-art sound & lighting systems and DJ’s from 1am till late.
If you are passionate about hospitality, music, guest service and fun and have ideally a years’ experience as a waiter/waitress in a high-volume restaurant, bar, club, live music, experiential, competitive socialising, events and party environments, then we want to hear from you.
What’s in it for you?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
- Third-party training sessions that come with globally accepted certificates.
- Incredible career progression opportunities. We’re invested in your success during your time with us!
- And don’t forget our annual Nightfest staff party, where over we all come together to celebrate. It’s an event you won’t want to miss!
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at Piano Works
Your Application, Your Way
At Piano Works, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show this truly is Your Application, Your Way
PART TIME Floortender - Piano Works - London employer: The Piano Works
Contact Detail:
The Piano Works Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PART TIME Floortender - Piano Works - London
✨Tip Number 1
Show your passion for music and hospitality! When you engage with the team during the application process, let your love for live music and guest service shine through. Share any relevant experiences that highlight your enthusiasm.
✨Tip Number 2
Be ready to showcase your personality! Since the application allows for a video submission, think about how you can express your fun-loving nature and outgoing personality. A little creativity can go a long way in making you memorable.
✨Tip Number 3
Familiarize yourself with the venue's vibe! Visit The Piano Works if you can, or check out their social media to understand the atmosphere. This knowledge will help you connect with the team and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your multitasking skills! In a high-energy environment like The Piano Works, being able to juggle multiple tasks is crucial. Think of examples from your past experience where you successfully managed busy situations.
We think you need these skills to ace PART TIME Floortender - Piano Works - London
Some tips for your application 🫡
Show Your Personality: Since the Piano Works values passion and personality, consider recording a short video instead of just submitting a CV. Use this opportunity to showcase your enthusiasm for hospitality and music, and maybe even share a fun party trick!
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in high-volume restaurants, bars, or live music venues. Detail your roles and responsibilities to demonstrate your ability to thrive in a fast-paced environment.
Focus on Customer Service Skills: The role requires excellent customer service skills. In your application, provide examples of how you've successfully engaged with guests in the past and created memorable experiences for them.
Be Clear About Availability: Since this is a part-time position, clearly state your availability in your application. Make it easy for them to see that you are looking for part-time work and can commit to the required hours.
How to prepare for a job interview at The Piano Works
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share experiences that highlight your enthusiasm for guest service and how you enjoy creating memorable experiences for customers.
✨Engage with Your Interviewers
Since the role involves interacting with guests, demonstrate your communication skills by engaging with the interviewers. Ask them questions about their experiences at The Piano Works and share your thoughts on creating a fun atmosphere.
✨Highlight Relevant Experience
If you have experience in high-volume restaurants or live music venues, be sure to mention it. Discuss specific situations where you successfully managed multiple tasks or provided excellent service under pressure.
✨Be Ready to Showcase Your Personality
The Piano Works values a friendly and outgoing personality. Be yourself during the interview and don’t hesitate to share a fun story or a party trick that reflects your character and aligns with the vibrant atmosphere of the venue.
