At a Glance
- Tasks: Lead the party atmosphere and manage daily operations at a vibrant live music venue.
- Company: Join Nightcap, an award-winning operator in the late-night bar scene.
- Benefits: Competitive salary, exciting bonuses, 50% discount on food and drink, and career progression.
- Other info: Dynamic, fun environment with opportunities for personal and professional growth.
- Why this job: Be a key player in creating unforgettable experiences and making a mark in the industry.
- Qualifications: Live music experience, cocktail knowledge, and strong leadership skills required.
We are looking for a General Manager who is a true party starter! Someone looking to make a mark on the industry as we develop and grow this iconic brand, who is willing to go above & beyond and create the best party atmosphere possible. Live Music experience is a must!
We are The Piano Works. Part restaurant/part bar/part concert, and full-on party! We are a non-stop, late-night, live music venue with skilled musicians & DJs performing nightly as well as non-stop live music features for our raucous weekly Saturday brunches.
What's in it for you?
- Salary in the region of £55,000 per annum depending on experience
- Exciting bonus scheme so you share in the business' success
- 50% discount on food and drink across all our venues
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance
- Opportunity to join our world-class bartender training program
- Third-party training sessions that come with globally accepted certificates
- Incredible career progression opportunities
- Annual Nightfest staff party
What We Need:
General Managers are the backbone of our teams by setting an example and supporting every single team member! We are looking for standout people to come and make a real impact in the business!
Responsibilities:
- Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests
- Handle P&L management, stock control, meeting targets, and submitting reports
- Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work
- Manage and develop a team of professionals, inspiring and incentivising them to deliver 5-star service
- Ensure compliance with licenses, risk assessments, and health & safety standards
- Organize team rotas and efficiently manage labour
Skills and Experience:
- Live Music experience is a must!
- First-class knowledge of classic cocktails and a passion for mixology
- Confident with handling money and strong business acumen
- Excellent leadership, training, and team-building skills
- Methodical, thorough, and effective problem-solving abilities
- Approachable, self-motivated, and driven with excellent communication skills
- Hands-on manager who isn't afraid to get behind a station when your team is in the weeds
About us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini. Our mission is to be the UK's leading bar group, creating great nights and days out!
Working here is fast-paced, at times challenging, but copious amounts of fun! If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
General Manager - The Piano Works, Covent Garden - London employer: The Piano Works
At The Piano Works in Covent Garden, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With exciting career progression opportunities, a generous bonus scheme, and a commitment to employee well-being through our Employee Assistance Program, we ensure that our team members thrive both personally and professionally. Join us for unforgettable experiences, from lively staff parties to world-class bartender training, as we create the ultimate party atmosphere together!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Piano Works, Covent Garden - London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Piano Works. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Piano Works
Don't be shy about reaching out to The Piano Works directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - The Piano Works, Covent Garden - London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Piano Works and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Piano Works
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
