Bank Assistant Shop Manager
£13.00 per hour
Bank Contract – variable hours
Location: various Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.
An opportunity has arisen to recruit an experienced Bank Assistant Shop Manager to help run some of our highly successful and extremely busy charity shops .
This is an exciting opportunity to build and maintain relationships in the local community.
About You
A successful Bank Assistant Shop Manager will:
- Possess excellent interpersonal and communication skills with previous customer service experience.
- Be able to work independently and as part of a busy team.
- Have previous experience within a charity or fashion-based organisation, however full training will be provided.
- Have knowledge of visual merchandising or shop displays.
- Have some commercial awareness and a desire to drive business forward within their shop.
This is a physically demanding role involving the lifting, sorting, and moving of donated items.
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about here:
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
- Holiday Pay
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Employee Assistance Programme
- Blue Light Discount Card
- Skill Development and Training
- Upskilling
- Coaching
- Diverse Training Courses
A Great Place to Work
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Roniela Gorezi, Area Retail Manager on roniela.gorezi@pth.org.uk or phone 07741 903870. If you are unable to apply on-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk
Closing date for receipt of applications: 5pm on Saturday 10th October 2026.
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
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Bank Assistant Shop Manager in Farnham employer: The Phyllis Tuckwell Hospice
Phyllis Tuckwell is an exceptional employer that fosters a supportive and collaborative work culture, allowing you to make a meaningful impact in the community. With a focus on employee growth and development, we offer various training opportunities and a flexible hybrid working model in the beautiful locations of Farnham, Guildford, and Farnborough. Join us to be part of a dedicated team that values compassion and innovation in delivering outstanding care.
Contact Details:
The Phyllis Tuckwell Hospice Recruitment Team
