At a Glance
- Tasks: Lead a busy logistics team, manage routes, and ensure excellent customer service.
- Company: Join Phyllis Tuckwell, a compassionate provider of palliative care in Farnborough.
- Benefits: Enjoy six weeks paid holiday, health plans, and a supportive work culture.
- Other info: Flexible hours, career progression opportunities, and a diverse workplace.
- Why this job: Make a real difference in patients' lives while developing your career.
- Qualifications: Experience in team management, good IT skills, and a full driving licence required.
The predicted salary is between 22943 - 22943 £ per year.
Location: Farnborough
Salary: £22,943 per annum (WTE £28,679 based on 40 hours a week)
Hours: 32 hours per week – worked over 4 days, Monday to Saturday on a rotation basis
Application Deadline: Sunday, July 5, 2026
Job Summary: We are looking for a Retail Logistics Team Lead to run our highly successful and extremely busy logistics team based in Farnborough. The role involves supervising drivers and volunteers, managing routes, ensuring smooth operation, maintaining a vehicle fleet, and delivering excellent customer service.
About You:
- Previous experience in managing or supervising a team, ideally within a logistics environment managing drivers and volunteers
- Good IT skills and openness to introducing new solution-based technology
- Full Driving Licence with some experience of driving a Luton van or similar sized vehicle
- Good knowledge of the local area
- H&S knowledge for a working van fleet of 6 vehicles, including maintenance and vehicle checks
- Required skills to ensure that the logistics operation runs smoothly and delivers customer satisfaction
- Great organisational skills with the ability to plan routes, maximise resources and manage expenditure
- Exceptional customer service orientation and desire to support our patients and their loved ones
- Excellent interpersonal and communication skills with previous customer service experience and working within a team
- Capability to work independently and as part of a busy team
- Ability to lift, sort and move donated items, including furniture
About Us: We are based in Farnham and Guildford and provide bespoke, compassionate palliative and end-of-life care for people living with an advanced or terminal illness across West Surrey and North-East Hampshire. Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care when it matters most. Our Retail team members are pivotal in raising funds to deliver our vital services, ensuring “every day is precious” for our patients.
Equal Opportunities: Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with fairness and equality at its core. We are an equal opportunities employer and value the unique knowledge, skills and experiences of all employees. We welcome applications from all sections of the community. All appointments are made following a fair and equitable process based on merit, job requirements and business need.
Benefits:
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Career Development:
- Skill Development and Training
- Internal Mobility and Career Progression
- Upskilling Apprenticeships
- Coaching
- Diverse Training Courses
Workplace Culture:
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
Contact: For further information regarding the role please contact Cheryl Morley at cmorley@pth.org.uk or phone 07469 150599. If you are unable to apply online or have any questions about the recruitment process, contact HR on 01252 729408 or email recruitment@pth.org.uk.
Closing Date for Applications: Sunday, July 5, 2026. We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
Retail Logistics Team Lead in Farnborough employer: The Phyllis Tuckwell Hospice
Phyllis Tuckwell is an exceptional employer located in Farnborough, dedicated to providing compassionate palliative care while fostering a supportive and inclusive work environment. With generous benefits such as six weeks of paid holiday, a matched pension plan, and extensive career development opportunities, employees are empowered to grow and thrive. Our team members play a crucial role in making a meaningful impact on the lives of patients and their families, ensuring that every day is precious.
Contact Details:
The Phyllis Tuckwell Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Logistics Team Lead in Farnborough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like The Phyllis Tuckwell Hospice and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at The Phyllis Tuckwell Hospice!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like The Phyllis Tuckwell Hospice keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Retail Logistics Team Lead in Farnborough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to The Phyllis Tuckwell Hospice:This is your chance to really connect with the team at The Phyllis Tuckwell Hospice. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at The Phyllis Tuckwell Hospice
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with The Phyllis Tuckwell Hospice.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show The Phyllis Tuckwell Hospice that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at The Phyllis Tuckwell Hospice. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
