At a Glance
- Tasks: Support the shop's mission and ensure smooth operations every Saturday.
- Company: Join Phyllis Tuckwell, a charity making a real difference in palliative care.
- Benefits: Enjoy six weeks paid holiday, health plans, and a pension scheme.
- Other info: Flexible hours, career development opportunities, and a proud team culture.
- Why this job: Make an impact while gaining valuable experience in a supportive environment.
- Qualifications: Customer service skills and a passion for helping others are essential.
The predicted salary is between 14233 - 14233 £ per year.
Location: Camberley, Surrey
Salary: £14,233 per annum (WTE £23,722 based on 35 hours)
Hours: 21 hours per week, including every Saturday
Application Deadline: Friday, August 7, 2026
This role is a Saturday Assistant Manager position for Phyllis Tuckwell, a charity shop providing palliative care support. As an Assistant Manager, you will help ensure the shop runs smoothly, support customers, and promote the shop’s mission.
About You
- Required skills to ensure that the shop runs smoothly
- Exceptional customer service and dedication to supporting patients and their families
- Excellent interpersonal and communication skills with previous customer service experience
- Ability to work independently and as part of a busy team
- Experience within a charity or fashion-based organisation is an advantage; full training provided
- Knowledge of visual merchandising or shop displays
- Commercial awareness and desire to drive business forward in the shop
- Physical ability to lift, sort and move donated items
About Us
Phyllis Tuckwell is a hospice that runs a charity shop to raise funds for palliative and end-of-life care across West Surrey and North-East Hampshire. The retail team plays a vital role in supporting patients and families.
We Offer
- Benefits
- Six weeks paid holiday plus public holidays (pro-rated for part-time staff)
- Personal pension plan with matched contributions up to 7.5%
- Health cash plan scheme
- Employee assistance programme
- Staff benefit scheme
- Blue Light discount card
- Career Development
- Skill development & training
- Internal mobility & career progression
- Upskilling
- Apprenticeships
- Coaching
- Diverse training courses
- A Great Place to Work
- Equal opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of staff proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
Equal Opportunities
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
Assistant Manager - Camberley employer: The Phyllis Tuckwell Hospice
The Phyllis Tuckwell Hospice is an exceptional employer, offering a nurturing and collaborative work culture where compassionate care is at the forefront. With flexible working hours and a strong emphasis on professional development, employees are empowered to grow in their roles while making a meaningful difference in the lives of patients and their families in the Farnham community.
Contact Details:
The Phyllis Tuckwell Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Camberley
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We think you need these skills to ace Assistant Manager - Camberley
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Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Phyllis Tuckwell Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Phyllis Tuckwell Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Phyllis Tuckwell Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Phyllis Tuckwell Hospice!
