At a Glance
- Tasks: Guide customers through implementing our award-winning software, ensuring successful project delivery.
- Company: Join TPP, a leader in healthcare technology with a supportive team culture.
- Benefits: Enjoy fantastic holiday entitlement, health cover, and a birthday meal allowance.
- Other info: Regular social events and opportunities for career growth await you!
- Why this job: Make a real difference in healthcare while travelling internationally and solving complex problems.
- Qualifications: A Levels or equivalent preferred; degree not essential.
The predicted salary is between 36000 - 60000 £ per year.
Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne award-winning software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China ensuring data has migrated correctly.
Responsibilities:
- Deliver a safe and successful migration for tens of thousands of patients in most projects.
- Work alongside other teams in the company to take issues from customers and help solve complex problems.
- Be involved in every stage of the implementation process, from arranging the initial contract to managing the direction of the project and ensuring customer satisfaction with the product and level of service.
Requirements:
- Degree is desirable, but not essential.
- A Levels or equivalent.
Benefits:
- Fantastic holiday entitlement.
- Regular social events.
- Opportunities to travel internationally.
- Life insurance.
- BUPA Health, Dental and Travel cover.
- £300 birthday meal allowance.
Implementation Specialist in London employer: The Phoenix Partnership
At TPP, we pride ourselves on being an exceptional employer, offering a vibrant work culture where Implementation Specialists are integral to our mission of delivering top-notch software solutions. With generous benefits such as extensive holiday entitlement, health coverage, and opportunities for international travel, we foster an environment that encourages personal and professional growth while ensuring our employees feel valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how SystmOne works and think about how your skills can help with implementation. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! As an Implementation Specialist, you'll need to tackle complex issues. Use mock scenarios to demonstrate your ability to think on your feet during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Implementation Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Implementation Specialist role. Highlight any project management or customer service experience, as these are key to the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about implementation and how your background makes you a great fit for our team. Be genuine and let your personality come through.
Showcase Problem-Solving Skills:Since the role involves solving complex problems, include examples in your application where you've successfully navigated challenges. This will demonstrate your ability to think on your feet and adapt to different situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The Phoenix Partnership
✨Know the Product Inside Out
Before your interview, make sure you understand SystmOne and its features. Familiarise yourself with how it benefits different healthcare settings, as this will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Project Management Skills
Be ready to discuss your experience in managing projects, especially in a healthcare context. Prepare examples of how you've successfully overseen implementations or migrations, highlighting your problem-solving skills and ability to work under pressure.
✨Demonstrate Team Collaboration
Implementation Specialists work closely with various teams. Share examples of how you've collaborated with others to achieve a common goal. This could be through cross-departmental projects or resolving customer issues together.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to customer implementation challenges. Practice your responses to these scenarios, focusing on your thought process and how you would ensure a successful migration while keeping the customer satisfied.
