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- Tasks: Ensure data accuracy and consistency in a new CRM system while resolving user queries.
- Company: Join The Phoenix Group Advisors, a diverse and inclusive workplace committed to equal opportunities.
- Benefits: Enjoy a hybrid work setup with flexibility and the chance to work in NYC or London.
- Other info: Opportunity to work in a professional services environment, ideal for detail-oriented individuals.
- Why this job: Be part of a foundational project that shapes data management and enhances your professional skills.
- Qualifications: Bachelor’s degree in Business, Marketing, or Information Systems; one year of relevant experience required.
The predicted salary is between 30000 - 42000 £ per year.
Role: CRM Data Quality Coordinator
Team: Client Data & Information Integrity (3 days/week)
Work Setup: Hybrid arrangement available, with a minimum of one in-office day per week. This can be in either their NYC office or London office.
A major initiative is underway to roll out a relationship management platform within the organization for the first time. This is a foundational implementation, meaning the platform is being introduced from the ground up. The successful candidate will need to be proactive and capable of working independently in this environment.
Overview: This role focuses on ensuring the accuracy and consistency of contact and company records within the newly adopted system.
Key Responsibilities:- Check new contact records for accuracy and compliance with internal formatting standards.
- Identify and correct errors, including resolving duplicated records.
- Process undeliverable correspondence and research updated address information.
- Investigate changes related to company identities, mergers, or relocations.
- Keep internal process documentation and guidelines current.
- Manage distribution lists and assist in producing reports and data segments for outreach efforts.
- Offer user support and help troubleshoot platform-related issues.
- Familiarity with InterAction.
- Strong skills in handling and processing data (experience with spreadsheets, structured queries, and word processing tools is important).
- Precision in reviewing information, conducting web research, and understanding organizational hierarchies.
- A sharp eye for accuracy and consistency in data.
- A commitment to following internal data standards and protocols.
- Willingness to work extra hours when necessary.
- Bachelor’s degree in a related field such as Business, Marketing, or Information Systems, with at least one year of platform-specific experience, or two years working with comparable systems.
- Experience in a professional services environment, such as legal or consulting, is a plus.
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
Data Steward - 3 days per week position employer: The Phoenix Group
Contact Detail:
The Phoenix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Steward - 3 days per week position
✨Tip Number 1
Familiarise yourself with the InterAction platform before applying. Understanding its functionalities and common issues can give you an edge during interviews, showing your proactive approach and readiness to tackle challenges.
✨Tip Number 2
Highlight any experience you have in data management or quality assurance, especially in professional services. Be prepared to discuss specific examples of how you've ensured data accuracy and resolved inconsistencies in previous roles.
✨Tip Number 3
Demonstrate your ability to work independently by sharing instances where you've successfully managed projects or tasks without direct supervision. This will resonate well with the role's requirement for a proactive and self-sufficient candidate.
✨Tip Number 4
Prepare to discuss your approach to maintaining confidentiality and adhering to data standards. This is crucial for the role, so having a clear understanding of best practices in data handling will set you apart from other candidates.
We think you need these skills to ace Data Steward - 3 days per week position
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to data management and CRM systems. Emphasise any previous roles where you ensured data accuracy and consistency, as this is crucial for the Data Steward position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with InterAction and your commitment to maintaining data integrity. Use specific examples from your past experiences to demonstrate your skills.
Showcase Relevant Skills: Clearly outline your skills in handling and processing data, including your proficiency with spreadsheets and structured queries. Highlight your attention to detail and ability to resolve inconsistencies, as these are key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as precision is vital in this role. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Phoenix Group
✨Show Your Data Skills
Make sure to highlight your experience with data handling and processing during the interview. Be prepared to discuss specific tools you've used, like spreadsheets or structured queries, and how you've ensured data accuracy in previous roles.
✨Demonstrate Proactivity
Since the role requires a proactive approach, think of examples where you've taken initiative in past positions. Share stories about how you identified issues and implemented solutions independently, especially in data management contexts.
✨Understand the Company’s Needs
Research The Phoenix Group Advisors and their new relationship management platform. Understanding their goals and challenges will allow you to tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare for User Support Scenarios
As user support is a key responsibility, be ready to discuss how you've handled troubleshooting in the past. Think of specific instances where you resolved user queries or improved processes, demonstrating your problem-solving skills.