At a Glance
- Tasks: Drive ecommerce growth and manage product launches for a creative children's brand.
- Company: Join The Phoenix, a vibrant brand loved by kids aged 7-14.
- Benefits: Competitive salary, hybrid working, and a chance to make a real impact.
- Other info: Exciting opportunities for career growth in a dynamic environment.
- Why this job: Be part of a small, ambitious team in a purpose-driven business.
- Qualifications: 3+ years in ecommerce, strong Shopify skills, and a passion for creativity.
The predicted salary is between 30000 - 35000 £ per year.
The Phoenix is a fast-growing, creative brand behind the much-loved weekly comic for children aged 7–14, alongside books, events, and a thriving ecommerce shop. The Phoenix Shop operates across both D2C (ecommerce and events/conventions) as well as B2B (wholesale and licensing). We are looking for a proactive and motivated Senior Ecommerce and Product Executive to help us continue growing our ecommerce business.
The Senior Ecommerce and Product Executive will be responsible for executing our ecommerce strategy across our Shopify website and additional marketplaces (such as Amazon), in addition to operationally facilitating the delivery of both new product ranges that we create and those that we purchase wholesale. This role combines the creativity of working with our comic content with strong organisational skills and strategic thinking. Join a small, ambitious team where you’ll have real ownership and impact in a creative, purpose-driven business.
Location: Manchester – hybrid working (co-working space with other colleagues)
Salary: £30,000 to £35,000 per annum
This is a full-time position Monday to Friday from 9am to 5.30pm.
Responsibilities
- Ecommerce platform
- Track and report on ecommerce costs and KPIs, including traffic, AOV, CVR and LTV, to ensure performance meets budget targets and strategy goals.
- Manage our ecommerce platform, including store theme and product listings.
- Work with the team to implement platform improvements, taking advantage of updates and new functionality.
- Operationally facilitate seasonal and promotional campaigns led by the Marketing team.
- Actively identify growth opportunities and areas for improvement in line with our brand and strategy.
- Products and merchandise
- Maintain a keen eye on costs and margins to guarantee commercial viability of all products we stock and create.
- Own the product launch calendar and ensuring timelines are met.
- Manage supplier relationships and product buying for all non-Phoenix lines stocked on our Shopify store and marketplaces.
- Manage manufacturer relationships and product creation from start-to-finish for Phoenix-created merchandise.
- Proactively identifying and pursuing potential product and merchandise opportunities.
- Warehouse and OMS
- Manage relationship with our warehouse and responsible for inventory management.
- Responsible for Shopify customer experience, always working to optimise the UI & UX.
- Manage all customer services relating to orders and providing exceptional customer care.
Qualifications
- 3+ years’ ecommerce experience.
- Strong Shopify experience.
- Strong understanding of ecommerce trading, merchandising, and product creation.
- Experience managing external partners.
- Experience managing marketplaces such as Amazon.
- Experience using ecommerce management platforms.
- Experience managing ecommerce warehousing.
- Experience working with children and family brands.
Must be:
- Exceptionally organised with the ability to simultaneously manage multiple work streams and competing priorities.
- Able to work in a small team and be responsible for jobs of various levels, including administrative and co-ordination tasks.
- Able to work under pressure in an extremely efficient manner without sacrificing accuracy.
- Adaptable and reactive to changes in a fast-paced environment.
- Able to collaborate cross-functionally with multiple teams.
Senior Ecommerce & Product Executive – The Phoenix Shop in Manchester employer: The Phoenix comic
The Phoenix in Manchester is an exceptional employer, offering a dynamic and collaborative work culture where creativity thrives. With a focus on employee growth and development, team members enjoy the flexibility of a hybrid working model while having the opportunity to make a significant impact on ecommerce strategies and product launches. Join us to be part of a small, ambitious team that values innovation and provides a supportive environment for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce & Product Executive – The Phoenix Shop in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce and product space, especially those who work with brands similar to The Phoenix. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects, especially any work with Shopify or marketplaces like Amazon. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by researching The Phoenix and its products. Understand their ecommerce strategy and think of ways you can contribute to their growth. Bring fresh ideas to the table that align with their creative vision!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at The Phoenix. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Ecommerce & Product Executive – The Phoenix Shop in Manchester
Some tips for your application 🫡
Show Your Passion for Ecommerce:When you're writing your application, let your enthusiasm for ecommerce shine through! We want to see how your experience aligns with our mission at The Phoenix and how you can contribute to our growth.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Senior Ecommerce & Product Executive role. Highlight relevant experiences, especially with Shopify and managing marketplaces like Amazon, so we can see how you fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with The Phoenix.
How to prepare for a job interview at The Phoenix comic
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce knowledge, especially around Shopify and marketplace management. Be ready to discuss specific strategies you've used in the past to drive traffic and improve conversion rates.
✨Showcase Your Creativity
Since The Phoenix Shop thrives on creativity, think of examples where you've combined creative ideas with strategic thinking. Prepare to share how you've launched successful campaigns or product ranges that resonate with a target audience.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you've managed multiple projects simultaneously. Bring examples of how you've kept timelines on track and ensured that all stakeholders were informed and engaged throughout the process.
✨Understand the Brand
Familiarise yourself with The Phoenix's brand values and products. Be prepared to discuss how your experience aligns with their mission and how you can contribute to their growth in the ecommerce space.
