At a Glance
- Tasks: Support families and students to overcome barriers to education and enhance their school experience.
- Company: Join the Phoenix Collegiate, a supportive environment dedicated to student welfare.
- Benefits: Competitive salary, flexible working hours, and a chance to make a real difference.
- Other info: Permanent role with opportunities for personal growth and development.
- Why this job: Be a vital part of students' lives and help them thrive in challenging circumstances.
- Qualifications: Experience working with young people and families, plus strong communication skills.
The predicted salary is between 22066 - 25225 £ per year.
GRADE: Grade D £22,066 - £25,225 p.a. - Actual salary after adjustment for term time (FTE salary is £28,153 - £32,046 p.a.)
HOURS: 32.5 hours per week, Term Time + 1 week. Standard working hours are 08.15 – 15.15 each day with 30 minutes lunch, although consideration will be given to alternative patterns relative to the postholder’s circumstances and commitments. Some flexibility will be required around actual working times on occasion, to better support our students and families.
CONTRACT: Permanent
Do you want a job that has the potential to make a real difference to the daily lives of young people, regardless of the barriers they face? Do you feel you have the skills to support families in challenging circumstances?
The Phoenix Collegiate is looking to appoint an enthusiastic, self-motivated and committed Family Liaison Officer. The person appointed will work closely with our Student Attendance and Year/Pastoral Teams in identifying students - and families - most at risk of missing out on their education, offering bespoke support packages to those identified individuals.
Ideally, the successful candidate will have a strong track record of working with young people and families. They will be a proactive individual and a creative thinker who is able to work both independently and as part of a team.
Phoenix is committed to safeguarding and promoting the welfare of children and young people. It is essential that all members of staff and volunteers share this commitment. An enhanced DBS disclosure is required for all posts.
Closing date: Wednesday 16th September 2026 at 08:00
Start Date: As soon as possible, subject to satisfactory clearances.
Family Liaison Officer in West Bromwich employer: THE PHOENIX COLLEGIATE
At The Phoenix Collegiate, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people and their families. Our supportive work culture fosters collaboration and creativity, providing ample opportunities for professional growth and development within a nurturing environment. Located in a vibrant community, we offer flexible working arrangements that accommodate personal commitments while ensuring our staff can effectively support students and families in need.
