At a Glance
- Tasks: Keep our beautiful inn sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our inns.
- Other info: Flexible hours to fit your lifestyle and great career development opportunities.
- Why this job: Be part of a friendly team that makes guests happy in stunning locations.
- Qualifications: A passion for cleanliness and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of making people happy.
Perks and Benefits:
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead‑Inn development program.
- Take the time you need to rest and recharge – paid breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too.
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (that’s tips to me and you).
- Contribute to a company that gives back through our Give‑Inn Back scheme.
- Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.
The Pheasant Inn, a beautifully refurbished 17th‑century coaching inn, offers the perfect base for exploring the Lake District. With fantastic food, drink, and quirky accommodation, it provides a true taste of the best Cumbria has to offer. The recent restoration has breathed new life into this historic inn while preserving its rich heritage.
You’ll Fit Right Inn:
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams. A successful Housekeeper will be friendly and detail‑oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels and room supplies effectively. If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. Age‑related pay rates apply for Under 21s.
Housekeeper in Cockermouth employer: The Pheasant Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as paid breaks, discounts on food and accommodation, and a supportive Lead-Inn development programme, employees are encouraged to grow and thrive in their roles. Located in stunning destinations across the North of England and Wales, team members enjoy a unique opportunity to contribute to memorable guest experiences while being part of an award-winning team recognised for its commitment to hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Cockermouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off how you align with their mission of delivering exceptional hospitality.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your attention to detail and how you handle pressure, as these are key traits for a Housekeeper.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It reflects your commitment to cleanliness and sets a positive tone right from the start.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you’re genuinely interested in the role and appreciate the opportunity to chat about how you can contribute to the team.
We think you need these skills to ace Housekeeper in Cockermouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re passionate about housekeeping.
Highlight Relevant Experience:Make sure to mention any previous experience in housekeeping or similar roles. We love seeing how your skills can contribute to our high standards of cleanliness and guest satisfaction.
Tailor Your Application:Take a moment to tailor your application to our values and the role. Mention how you embody respect, warmth, and customer focus—these are key to fitting right inn with us!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at The Pheasant Inn
✨Know the Company Values
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Show how you embody these values in your previous experiences, as this will resonate well with the interviewers.
✨Highlight Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Prepare examples from your past work where you went above and beyond to ensure cleanliness and guest satisfaction. This will demonstrate your commitment to maintaining high standards, which is key for the role.
✨Stay Calm Under Pressure
Housekeeping can be fast-paced, especially in a busy pub environment. Think of situations where you successfully managed stress or tight deadlines. Sharing these experiences will show that you can handle the demands of the job while keeping a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
