At a Glance
- Tasks: Create memorable guest experiences through friendly service and teamwork.
- Company: Join The Pheasant, an award-winning hotel on the stunning North Norfolk coast.
- Benefits: Flexible working, generous discounts, and career development opportunities.
- Other info: Enjoy a peaceful retreat with a focus on local produce and genuine hospitality.
- Why this job: Be part of a passionate team in a beautiful setting while delivering exceptional hospitality.
- Qualifications: Positive attitude and willingness to learn; previous experience is a plus but not required.
Food & Beverage Assistant
The Pheasant, Kelling, near Holt, Norfolk (NR25 7EG)
Join Our Team
Nestled on the North Norfolk coast, The Pheasant is an elegant country hotel offering exceptional hospitality in a stunning setting. Recently renovated, our bar, restaurants and boutique accommodation combine timeless charm with outstanding food, warm service and memorable guest experiences.
As part of the award-winning Coaching Inn Group, recently recognised as Which? Hotel Group of the Year, we're looking for enthusiastic and friendly Food & Beverage Assistants to join our passionate team.
What You'll Be Doing
As a Food & Beverage Assistant, you'll play a key role in creating memorable experiences for our guests by:
- Providing warm, friendly and professional customer service.
- Serving food and beverages in our restaurant, bar and outdoor dining areas.
- Preparing tables and ensuring all dining areas are clean, welcoming and beautifully presented.
- Taking food and drink orders accurately and efficiently.
- Working closely with the kitchen and front-of-house teams to deliver exceptional service.
- Maintaining high standards of cleanliness, hygiene and food safety.
- Helping create a welcoming atmosphere that encourages guests to return.
About You
We're looking for someone who:
- Has a positive, can-do attitude and enjoys working with people.
- Delivers excellent customer service with confidence and enthusiasm.
- Works well as part of a team in a busy hospitality environment.
- Is reliable, flexible and willing to learn.
- Previous hospitality experience is welcomed but not essential—full training will be provided.
Why Join Us?
At The Coaching Inn Group, we believe our people are at the heart of everything we do. We offer:
- A genuine commitment to work-life balance and flexible working.
- A Tronc scheme with 100% of gratuities shared weekly through TipJar.
- Award-winning training and career development programmes.
- Hero of the Month and Hero of the Year recognition awards.
- Up to 50% discount on food across all Coaching Inn Group hotels.
- 50% discount on accommodation.
- Our popular £1 annual hotel stay benefit.
- Employee Assistance Programme and wellbeing support.
- Opportunities to grow your career within an award-winning hospitality group.
· About The Pheasant
· Rooted in the history of Kelling and surrounded by woodland, heathland and the spectacular North Norfolk coastline, The Pheasant offers guests a peaceful retreat where history meets nature.
· Our chefs champion the very best local produce, with menus showcasing Norfolk meats, smoked seafood, artisan cheeses, local ales, exclusive Pheasant gins and award-winning regional wines. Every visit is enhanced by genuine hospitality from our welcoming team.
· If you're passionate about delivering exceptional service and want to be part of an award-winning team in one of Norfolk's most beautiful hotels, we'd love to hear from you.
IND03
Food and Beverage Assistant employer: The Pheasant Hotel, Holt
The Pheasant, located on the stunning North Norfolk coast, is an exceptional employer that prioritises work-life balance and offers flexible working arrangements. As part of the award-winning Coaching Inn Group, employees benefit from comprehensive training programmes, generous discounts, and a supportive work culture that recognises and rewards dedication. Join our passionate team and enjoy the opportunity for personal growth while delivering memorable experiences in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Pheasant Hotel, Holt. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Pheasant Hotel, Holt
Don't be shy about reaching out to The Pheasant Hotel, Holt directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Pheasant Hotel, Holt and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Pheasant Hotel, Holt
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
