At a Glance
- Tasks: Lead regional operations and ensure high-quality service delivery across multiple primary care contracts.
- Company: Join The Pharmacist Network, a pharmacist-led organisation dedicated to patient-centred care.
- Benefits: Enjoy a competitive salary, bonuses, hybrid working, and clear progression opportunities.
- Other info: Dynamic role with opportunities for growth and travel across London and the South West.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a supportive environment.
- Qualifications: Experience in primary care and strong leadership skills are essential.
The predicted salary is between 46000 - 52000 € per year.
Key Responsibilities
- Lead regional operations across multiple contracts
- Ensure safe, effective, and consistent service delivery
- Monitor KPIs, contract delivery, and service outputs
- Support recruitment, onboarding, and workforce planning
- Ensure compliance with NHS, CQC, and governance standards
- Build strong relationships with GP Practices, PCNs, ICBs, and NHS partners
- Identify opportunities for service improvement and growth
Main duties of the job
This is a senior leadership role responsible for overseeing the delivery of clinical and operational services across 20–30 primary care contracts within your region. You will act as the link between strategy and frontline delivery, ensuring services are safe, effective, and high-performing, while supporting teams and strengthening relationships with GP Practices, PCNs, and NHS partners.
About us
The Pharmacist Network is a pharmacist-led organisation providing high-quality pharmacist and pharmacy technician services to general practices nationwide. We are committed to delivering patient-centred care and fostering a culture of positivity, transparency and excellence. Our workforce of over 250 pharmacists and pharmacy technicians is supported by an experienced senior clinical team who facilitate training, development and workflow management across primary care and PCN settings.
Performance & Commercial Management
- Monitor KPIs, contract delivery, and service outputs
- Identify and address underperformance
- Oversee utilisation, efficiency, and financial performance
- Identify opportunities for growth and service expansion
People Leadership & Workforce Development
- Line manage Senior and Lead Pharmacists / operational leads
- Support recruitment, onboarding, and workforce planning
- Drive performance, accountability, and team development
- Lead appraisals, PDPs, and ongoing development
Governance, Quality & Compliance
- Ensure compliance with NHS, CQC, and internal standards
- Oversee audits, quality assurance, and service reviews
- Manage incidents, complaints, and continuous improvement
Clinical Route (Pharmacist)
- Registered with the General Pharmaceutical Council (GPhC)
- Experience in Primary Care (PCN/GP/NHS)
- Strong clinical knowledge and leadership capability
- Focus on clinical governance, mentoring, and patient outcomes
Core Requirements
- Degree level education or equivalent experience
- 3+ years in a senior leadership or operational role
- Strong understanding of Primary Care and NHS structures
- Excellent communication, analytical, and organisational skills
Why Join Us?
- Competitive salary + bonus
- Travel expenses reimbursed
- Hybrid working with autonomy
- Clear progression opportunities
- Supportive leadership team
- Opportunity to shape services at scale
Location & Travel
- Roles available in London and South West
- Weekly regional travel required
- Monthly Head Office travel (as needed)
- Full UK driving licence required
Requirements
- DBS check
- Right to work in the UK
- Compliance with NHS and organisational standards
Person Specification
- Qualifications
- Leadership
- Primary care experience
- IPPathway
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Regional Operations Manager - (Pharmacist) in London employer: The Pharmacist Network
The Pharmacist Network is an exceptional employer, offering a dynamic work environment that prioritises patient-centred care and professional development. With a commitment to fostering a culture of positivity and excellence, employees benefit from competitive salaries, hybrid working options, and clear pathways for career progression. Join us in London or the South West to make a meaningful impact in primary care while being supported by a dedicated leadership team and a network of over 250 pharmacists and pharmacy technicians.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - (Pharmacist) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to it. Tailor your responses to show how your experience aligns with their goals—this will make you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you refine your answers and boost your confidence. The more comfortable you are speaking about your experiences, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit!
We think you need these skills to ace Regional Operations Manager - (Pharmacist) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Operations Manager role. Highlight your experience in leading operations, managing teams, and ensuring compliance with NHS standards. We want to see how your skills align with our mission!
Showcase Your Leadership Skills:This role is all about leadership, so don’t hold back! Share examples of how you've successfully led teams or projects in the past. We love seeing candidates who can demonstrate their ability to drive performance and foster strong relationships.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at The Pharmacist Network
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Regional Operations Manager role. Brush up on your knowledge of NHS, CQC standards, and how they apply to service delivery. Being able to discuss these confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led teams or projects. Highlight your ability to monitor KPIs and improve service outputs. This is a senior leadership role, so demonstrating your leadership style and effectiveness is crucial.
✨Build Relationships
Since this role involves working closely with GP Practices, PCNs, and NHS partners, think about how you can demonstrate your relationship-building skills. Have examples ready of how you’ve fostered strong partnerships in previous roles, as this will be key to your success.
✨Identify Opportunities for Improvement
Be prepared to discuss how you would identify opportunities for service improvement and growth within the organisation. Think about specific strategies you could implement and be ready to share your ideas during the interview. This shows initiative and a forward-thinking mindset.
