Demand Planner

Join to apply for the Demand Planner role at PetLab Co.

Location: UK Hybrid or UK Remote (With Monthly travel to our central London Office)

Position: Permanent

About Petlab Co.

PetLab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, we successfully achieved a 9-figure revenue in 2023 without any external funding. We have a loyal community of loving pet parents and over 1.5 million happy dogs whose lives have been positively impacted by our innovative products. Our team is vibrant, fast-moving, and customer-driven where high-performers are valued and rewarded. It is the ideal place for an ambitious, hardworking animal lover who wants to progress their career rapidly.

A Day In The Life…

The Head of Supply Chain is looking for a Demand Planner to join our Operations team to manage our global demand planning process. You will be a pivotal part of the team and will serve as the face of operations to the rest of the business helping to lead the Sales and Operations plan. You will be passionate about getting involved in all operational processes and will need to provide solutions and drive projects forward to aid the business in achieving its yearly targets. The right candidate will have experience working in a B2C/online e-commerce environment, with experience in demand planning.

We move and think fast, so it’s important that you thrive in a fast-paced environment and are happy to roll up your sleeves to support the team in every way possible. This is an exciting opportunity to have a huge impact in a rocket ship of a business with a real purpose! If that sounds exciting – we would love you to join our pack!

Your Day-to-Day Responsibilities

• Demand Forecasting: Develop and maintain accurate short-term and long-term demand forecasts using historical data, sales trends, and market insights.
• Collaborate with Marketing to incorporate promotional plans and product launches into forecasts.
• Monitor forecast accuracy and adjust models as necessary.
• Optimize inventory levels by balancing demand requirements with supply constraints.
• Identify and address potential stockouts or excess inventory situations.
• Data Analysis & Reporting: Analyze sales trends, seasonality patterns, and customer behavior to improve forecasting accuracy.
• Create and present regular reports on demand forecasts, performance metrics, and inventory health to stakeholders.
• Cross-Functional Collaboration: Partner with supply chain to ensure optimal supply planning and vendor management.
• Align with logistics to ensure fulfillment efficiency and service level targets are met.
• Communicate with senior leadership to provide insights on demand trends and supply chain risks.
• Process Improvement: Continuously identify opportunities to improve forecasting processes, tools, and analytics to support business growth.
• Implement demand planning best practices and contribute to the development of planning systems.

What You Need

• 3-5 years’ experience in Merchandising, operations, demand planning, forecasting, or business analytics in consumer products required.
• Experience in D2C/B2C e-commerce/retail environment.
• Demonstrated analytical ability with an aptitude for building a narrative around the data that leads to action and attention to detail.
• Knowledge and understanding of S&OP, purchasing, forecasting, and inventory management.
• Expert level proficiency in MS Excel.
• Ability to work independently and as part of a team.
• Organized and detail-oriented, experienced in building out successful processes.
• Self-motivated, a dot connector, and independent thinker.
• Strong interpersonal skills.

The Good Stuff

• Generous Annual Leave – 28 days + public and bank holidays.
• Bonus based on performance, paid out April and October.
• Flexible Working Hours.
• Company Equipment – Laptop issued to you from day 1.
• Get Your Read On – We promote personal & professional development.
• Employee Assistance Programme.
• Pension Scheme.
• Enhanced Maternity/Paternity/Adoption Leave.
• Puppy Therapy – working in partnership with Paws in Work.
• Cycle2Work Scheme.
• Discount Vouchers & Gym Memberships.
• Free breakfast, fruits, and snacks.
• Environment – dogs are welcome!

Equal Opportunity Employer

Petlab Co is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Supply Chain

Industries

Food and Beverage Manufacturing

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