The Pet Vet Portsmouth is seeking a Customer Experience Manager to lead our front‑of‑house team and deliver outstanding service for pets and their owners.
You will supervise Customer Experience Coordinators, greet clients, guide them to seating, manage check‑in and check‑out on tablets, and upsell our Pet Health Plan.
We support training through BVRA CPD and offer benefits including profit share, long service recognition, income protection and surgery discounts.
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Customer Experience Manager (Vet Clinic) in Portsmouth employer: The Pet Vet
At The Pet Vet Lincoln, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment for our Veterinary Surgeons. With a focus on employee wellbeing, we provide a comprehensive benefits package, including enhanced maternity and paternity pay, CPD allowances, and internal leadership training, all within a modern, purpose-built practice equipped with the latest technology. Our friendly team is dedicated to professional growth and community engagement, making it a rewarding place to advance your career while making a real difference in the lives of pets and their families.