Operations Manager (Construction Industry) Operations Manager (Construction Industry) in Cobham, Surrey

About the Company At Anima Care, our vision is simple. We want to be the trusted, independent leader in pet cremation, setting the standard for dignified, compassionate aftercare. We are currently recruiting at our Silvermere Haven Pet Crematorium/Pet Cemetery. As Site Operations Manager, you are accountable for the safe, efficient, and compliant day-to-day operation of the site, ensuring organisational standards are consistently met. You will lead operational delivery with a best‑in‑class approach to safety, quality, and performance, driving continuous improvement through effective planning, strong stakeholder relationships, and disciplined execution. Through visible, values led leadership, you will develop the operational team and maintain a positive culture that supports sustained site performance. Deputise for the General Manager in their absence, taking full site responsibility and accountability. Manage all waste handling processes, regulatory compliance, and deliver quarterly EA submissions (if WAMITAB certified). Maintain robust health & safety compliance by completing required forms, reports, and leading regular site audits. Ensure compliance with environmental permits and lead visits from the EA, local authorities, and APHA. Complete all company documentation accurately across paper based and digital systems. Manage the full colleague lifecycle, including recruitment, onboarding, training, coaching, development, performance management, and absence management. Sales and Financial Drive cost control and profitability by monitoring and tracking invoices, challenging variances, and supporting budget management. Manage budget responsibilities, including accurate oversight of payroll. Maintain accurate and organised invoice and financial records. Handle client complaints promptly and professionally with the upmost integrity strong analytical skills, with the ability to interpret operational data and make informed decisions Skilled in resource planning, ensuring labour, equipment, and materials are used efficiently Demonstrates commercial awareness, understanding how decisions impact cost, efficiency, and performance Strong risk management capability, with the ability to foresee issues and implement preventative measures within both health, safety, and regulatory requirements. Ability to performance manage and provide strong PDR appraisals excellent IT proficiency, comfortable using digital tools, reporting systems, and operational software Flexible and adaptable to changing operational demands. High level of emotional intelligence, supporting colleagues through challenging or sensitive situations. Proven experience in an operational management role Demonstrated experience coaching, training, performance managing and developing colleagues. Experience completing compliance, health & safety, or audit related tasks. Capable of using IT tools to complete digital and administrative tasks. Physically fit and able to undertake manual handling tasks involving heavy lifting Flexibility for a range of shift times depending on operational needs IOSH/NEBOSH ADR licence Fire Warden We are committed to creating an inclusive workplace that reflects the communities we serve.