IT Helpdesk Technician in Cambridge

IT Helpdesk Technician in Cambridge

Cambridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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The Perse School, Cambridge

At a Glance

  • Tasks: Provide top-notch IT support and troubleshoot tech issues for our school community.
  • Company: Join The Perse School, a leading independent school with a vibrant culture.
  • Benefits: Enjoy competitive salary, professional development, and a supportive work environment.
  • Why this job: Gain hands-on experience with enterprise technologies while making a difference in education.
  • Qualifications: Tech-savvy individuals with a passion for problem-solving and teamwork.
  • Other info: Flexible role with opportunities to engage in exciting IT projects.

The predicted salary is between 28800 - 43200 £ per year.

The Perse School is looking for an IT Support Technician to join a growing department. This is a key role in dealing with daily technical queries alongside supporting senior members of the team with technical projects. The IT Department is led by the IT Director and split into two teams although they overlap regularly. We operate a wide range of enterprise technologies including VMWare, Veeam, Microsoft 365 platforms such as InTune and PowerApps, cyber security monitoring software and other on-prem/cloud technologies.

Along with these technologies, the IT department supplies, manages and supports a wide variety of client devices such as one-to-one student computers, staff laptops and fixed desktops. The IT Helpdesk Technician’s purpose is to provide an excellent level of support to the school community, to include setting up and maintaining equipment, troubleshooting problems and providing technical advice and best practice.

The IT Helpdesk Technician supports all three schools. It is therefore a requirement of the role that the post holder be flexible in their approach and able to work both independently and as part of the broader IT team. Being a relatively small team, there is an opportunity for staff members to be involved with IT projects at all levels getting exposure to enterprise technologies alongside day to day responsibilities.

The Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated.

We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful.

Further details including how to apply can be obtained from our website: https://www.perse.co.uk/work-with-us/ Closing date: Monday 6th April at 5pm but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date.

The School actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).

All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates’ suitability to work with children.

IT Helpdesk Technician in Cambridge employer: The Perse School, Cambridge

The Perse School is an exceptional employer, offering a supportive and collaborative work environment where IT Helpdesk Technicians can thrive. With a commitment to professional development and a competitive benefits package, staff are encouraged to engage in meaningful projects while contributing to the success of the school community. Located in Cambridge, a vibrant city known for its academic excellence, employees enjoy a fulfilling career that not only values their contributions but also fosters personal growth and a sense of purpose.
The Perse School, Cambridge

Contact Detail:

The Perse School, Cambridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Helpdesk Technician in Cambridge

✨Tip Number 1

Get to know the school! Research The Perse School and its IT department. Understanding their values and tech stack will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team dynamics, plus it might just give you a leg up when it comes to getting noticed.

✨Tip Number 3

Show off your skills! Prepare for practical assessments by brushing up on troubleshooting techniques and familiarising yourself with the technologies mentioned in the job description. Being able to demonstrate your problem-solving skills will set you apart.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity. Don’t forget to follow up after applying; a quick email can keep you on their radar!

We think you need these skills to ace IT Helpdesk Technician in Cambridge

Technical Support
Troubleshooting
VMWare
Veeam
Microsoft 365
InTune
PowerApps
Cyber Security Monitoring
Client Device Management
Flexibility
Team Collaboration
Independent Working
Communication Skills
Customer Service

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Helpdesk Technician role. Highlight your experience with enterprise technologies like VMWare and Microsoft 365, and don’t forget to mention any troubleshooting skills you have!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at The Perse School and how your skills can contribute to the team. Keep it friendly and professional.

Showcase Your Flexibility: Since this role requires flexibility, be sure to mention any experiences where you’ve successfully adapted to changing situations or worked independently as well as part of a team. We love a can-do attitude!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our school there.

How to prepare for a job interview at The Perse School, Cambridge

✨Know Your Tech

Familiarise yourself with the technologies mentioned in the job description, like VMWare, Microsoft 365, and cyber security tools. Be ready to discuss your experience with these platforms and how you've used them to solve problems in the past.

✨Show Your Problem-Solving Skills

Prepare to share specific examples of how you've tackled technical issues before. Think about a time you resolved a tricky IT problem or helped someone with their tech woes. This will demonstrate your ability to provide excellent support.

✨Emphasise Teamwork and Flexibility

Since the role involves working closely with a small team, highlight your ability to collaborate and adapt. Share experiences where you’ve worked independently and as part of a team, especially in a fast-paced environment.

✨Engage with Their Values

The Perse School values staff who feel engaged and purposeful. Research their commitment to equality, diversity, and inclusion, and be prepared to discuss how you align with these values and contribute to a positive school community.

IT Helpdesk Technician in Cambridge
The Perse School, Cambridge
Location: Cambridge
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