Team Leader

Team Leader

Leicester Part-Time 20000 - 28000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
  • Company: The Perfume Shop is a leading retailer in health and beauty, part of AS Watson Group.
  • Benefits: Enjoy 30 days holiday, 20% off products, and flexible pay options with Wagestream.
  • Why this job: Join a supportive team, develop your skills, and thrive in a fast-paced, rewarding environment.
  • Qualifications: Previous leadership experience or a strong sales advisor ready for the next step.
  • Other info: We promote internal growth and offer apprenticeship schemes for all levels.

The predicted salary is between 20000 - 28000 ÂŁ per year.

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Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.

As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 16

Contract Type: Permanent Contract

Pay Rate: ÂŁ14.28

What You Will Do

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times
  • You will lead by example, providing exceptional customer service and ensuring your team does the same

What You Will Bring

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

  • Have a talent for building relationships, coaching and mentoring
  • Have a passion for teamwork, and being successful together
  • Have the spark to love upskilling and learning about perfume
  • Can be flexible with your work patterns
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step

What You Will Get

  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
  • We pay commission at Christmas based on store sales and the number of hours worked
  • 30 days holiday (pro rata depending on contract hours)
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile
  • The opportunity to win some great prizes and incentives based on personal, team and store performance
  • Continuous learning and training to ensure you are always developing
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Information Technology

  • Industries

    Retail

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Team Leader employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and encouraged to grow. With competitive benefits such as 30 days of holiday, commission opportunities during the festive season, and continuous training in the art of perfume, we empower our employees to thrive both personally and professionally. Located in the heart of the retail sector, our team leaders play a crucial role in creating exceptional customer experiences while enjoying a supportive environment that champions internal progression and teamwork.
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Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for perfume! When you engage with the team during interviews or networking, share your personal experiences and favourite scents. This will demonstrate your genuine interest in the product and the brand.

✨Tip Number 2

Highlight your leadership skills by discussing specific examples of how you've motivated a team in the past. Use stories that showcase your ability to coach and mentor others, as this is crucial for the Team Leader role.

✨Tip Number 3

Familiarise yourself with The Perfume Shop's values and mission. During conversations, align your own values with theirs to show that you're not just looking for any job, but that you're genuinely interested in contributing to their vision.

✨Tip Number 4

Network with current employees or those in similar roles. Ask them about their experiences and what they love about working at The Perfume Shop. This insider knowledge can give you an edge and help you tailor your approach when applying.

We think you need these skills to ace Team Leader

Leadership Skills
Coaching and Mentoring
Team Motivation
Customer Service Excellence
Operational Management
Flexibility in Work Patterns
Relationship Building
Sales Target Achievement
Inventory Management
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution
Adaptability to Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any previous roles where you coached or mentored a team, as this is crucial for the Team Leader position.

Craft a Compelling Cover Letter: In your cover letter, express your passion for perfume and your enthusiasm for leading a team. Mention specific examples of how you've motivated others and achieved targets in past roles.

Showcase Your People Skills: During the application process, highlight your ability to build relationships and work collaboratively. The Perfume Shop values teamwork, so provide examples of how you've successfully worked with diverse teams.

Research The Company: Familiarise yourself with The Perfume Shop's values and mission. Understanding their focus on customer service and employee development will help you align your application with what they are looking for.

How to prepare for a job interview at The Perfume Shop

✨Show Your Passion for Perfume

Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets. This will show that you're ready to take on the responsibilities of a Team Leader.

✨Demonstrate Customer Service Excellence

Since exceptional customer service is key at The Perfume Shop, be ready to discuss how you've provided outstanding service in previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction.

✨Be Ready to Discuss Flexibility

The job requires flexibility with work patterns, so be prepared to talk about your availability and willingness to adapt to changing schedules. This shows that you're committed to supporting the team and the store's needs.

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