At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
- Company: The Perfume Shop is part of AS Watson Group, a global leader in health and beauty retail.
- Benefits: Enjoy 30 days holiday, 20% off products, and flexible pay options with Wagestream.
- Why this job: Join a supportive team, develop your skills, and thrive in a fast-paced, rewarding environment.
- Qualifications: Previous team leadership experience or a strong sales advisor ready for the next step.
- Other info: We promote internal growth and offer apprenticeship schemes for all levels.
The predicted salary is between 18200 - 25200 ÂŁ per year.
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Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
The Role
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.
As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
Contracted Hours: 20.5
Contract Type: Fixed Term Contract
Pay Rate: ÂŁ14.00
What You Will Do
- You are passionate about coaching and mentoring staff, ensuring they are set up for success
- You will motivate the team to achieve and exceed store and team targets â and there are fantastic incentives and prizes on offer to recognise success!
- You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
- In the absence of the Store Manager, you will step in, keeping everything running smoothly!
- Being a key holder, you will ensure the store is opened and closed at the correct times
- You will lead by example, providing exceptional customer service and ensuring your team does the same
What You Will Bring
We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
It really helps if you;
- Have a talent for building relationships, coaching and mentoring
- Have a passion for teamwork, and being successful together
- Have the spark to love upskilling and learning about perfume
- Can be flexible with your work patterns
- Have previous experience leading a team, or an experienced sales advisor ready for your next step
What You Will Get
- Weâll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
- We pay commission at Christmas based on store sales and the number of hours worked
- 30 days holiday (pro rata depending on contract hours)
- Youâre also a VIP to us, so youâll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile
- The opportunity to win some great prizes and incentives based on personal, team and store performance
- Continuous learning and training to ensure you are always developing
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Pension, health and wellbeing benefits + more!
We are passionate about âGrowing Our Ownâ, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
The Perfume Shop is part of AS Watson Group, the worldâs largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Information Technology
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Industries
Retail
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Team Leader employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Team Leader
â¨Tip Number 1
Show your passion for perfume! When you get the chance to speak with someone from The Perfume Shop, whether it's during a networking event or an informal chat, express your enthusiasm for fragrances and how they inspire you. This will help you stand out as a candidate who truly aligns with their brand.
â¨Tip Number 2
Demonstrate your leadership skills in real-life scenarios. If you have experience leading a team, be ready to share specific examples of how you've motivated others and achieved targets. This will showcase your ability to step into the Team Leader role effectively.
â¨Tip Number 3
Familiarise yourself with The Perfume Shop's values and culture. Research their approach to customer service and team dynamics. During any conversations or interviews, refer back to these values to show that you're not just looking for a job, but a place where you can contribute meaningfully.
â¨Tip Number 4
Network with current employees if possible. Use platforms like LinkedIn to connect with people working at The Perfume Shop. Engaging with them can provide you with insider knowledge about the company and potentially lead to a referral, which can significantly boost your chances of landing the job.
We think you need these skills to ace Team Leader
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any previous roles where you coached or mentored a team, as this is crucial for the Team Leader position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for perfume and how it aligns with The Perfume Shop's values. Mention specific examples of how you've motivated teams in the past and your approach to achieving targets.
Showcase Your People Skills: During the application process, highlight your ability to build relationships and foster teamwork. Use examples that demonstrate your talent for coaching and mentoring, as these are key attributes for the role.
Research The Company: Familiarise yourself with The Perfume Shop's mission and values. Understanding their focus on customer service and team success will help you tailor your application and show that you're a good fit for their culture.
How to prepare for a job interview at The Perfume Shop
â¨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.
â¨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets, as these are key aspects of the Team Leader role.
â¨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns with the company's focus on making customers feel valued and special.
â¨Prepare Questions About Team Dynamics
Think of insightful questions to ask about the team culture and dynamics at The Perfume Shop. This shows that you're not only interested in the role but also in how you can contribute to a supportive and successful team environment.