Team Leader

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people? Do you want to be part of a supportive team and thrive in a fast‑paced environment? Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 28 hours per week
Contract Type: Permanent
Pay Rate: £14.49 per hour

What You Will Do

• You are passionate about coaching and mentoring staff, ensuring they are set up for success.
• You will motivate the team to achieve and exceed store and team targets, with incentives and prizes available to recognise success.
• You will support the Store Manager with rosters, payroll budgets, prevention of stock loss and store procedures.
• In the absence of the Store Manager, you will step in and keep everything running smoothly.
• As a key holder, you will ensure the store is opened and closed at the correct times.
• You will lead by example, providing exceptional customer service and ensuring your team does the same.

What You Will Bring

• We believe that you bring Talent, Passion and Spark. In return we will give you the skills and training in perfume to succeed!
• Have a talent for building relationships, coaching and mentoring.
• Have a passion for teamwork, and being successful together.
• Have the spark to love upskilling and learning about perfume.
• Can be flexible with your work patterns.
• Have previous experience leading a team, or an experienced sales advisor ready for your next step.

What You Will Get

• We’ll ensure you work regular hours and receive your rota at least 4 weeks in advance so you can plan your life outside work.
• Commission at Christmas based on store sales and the number of hours worked.
• 30 days holiday (pro‑rata depending on contract hours).
• 20% off perfume and eligibility to participate in customer offers.
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
• The opportunity to win prizes and incentives based on personal, team and store performance.
• Continuous learning and training to ensure you are always developing.
• Access to Wagestream to support your financial wellbeing, giving you more control and flexibility with your pay.
• Pension, health and wellbeing benefits and more.

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels. The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.