Team Leader

Team Leader

Bromley Full-Time 25000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
  • Company: Join The Perfume Shop, where passion for fragrance and people drives our success.
  • Benefits: Enjoy 30 days holiday, 20% off products, and flexible pay options with Wagestream.
  • Why this job: Be part of a supportive culture that values growth, teamwork, and personal development.
  • Qualifications: Experience in team leadership or sales, with a passion for coaching and learning.
  • Other info: We promote internal progression and offer apprenticeship schemes for all levels.

The predicted salary is between 25000 - 42000 £ per year.

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Every day our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 18

Contract Type: Permanent Contract

Pay Rate: £15.25

What You Will Do:

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success.
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times.
  • You will lead by example, providing exceptional customer service and ensuring your team does the same.

What You Will Bring:

  • We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
  • It really helps if you have a talent for building relationships, coaching and mentoring.
  • Have a passion for teamwork, and being successful together.
  • Have the spark to love upskilling and learning about perfume.
  • Can be flexible with your work patterns.
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step.

What You Will Get:

  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
  • We pay commission at Christmas based on store sales and the number of hours worked.
  • 30 days holiday (pro rata depending on contract hours).
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
  • The opportunity to win some great prizes and incentives based on personal, team and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Team Leader employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on being a fantastic employer that values our people above all else. Located in a vibrant retail environment, our Team Leaders enjoy a supportive work culture that fosters personal growth through continuous training and development opportunities, alongside competitive benefits such as 30 days holiday and exclusive discounts. Join us to be part of a passionate team where your contributions are recognised and rewarded, making every day a meaningful experience.
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Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for perfume and people during the interview. Share personal stories about how you've connected with customers or inspired your team in previous roles. This will demonstrate that you embody the values The Perfume Shop is looking for.

✨Tip Number 2

Research The Perfume Shop's products and services thoroughly. Being knowledgeable about their offerings will not only impress your interviewers but also show your genuine interest in the role and the company.

✨Tip Number 3

Prepare to discuss your leadership style and how you motivate a team. Think of specific examples where you've successfully led a team to achieve targets, as this aligns perfectly with the responsibilities of a Team Leader.

✨Tip Number 4

Be ready to talk about flexibility in your work patterns. The Perfume Shop values adaptability, so share instances where you've adjusted your schedule or approach to meet team needs or customer demands.

We think you need these skills to ace Team Leader

Leadership Skills
Coaching and Mentoring
Team Motivation
Customer Service Excellence
Relationship Building
Flexibility
Operational Management
Sales Target Achievement
Conflict Resolution
Time Management
Communication Skills
Problem-Solving Skills
Inventory Management
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what The Perfume Shop is looking for in a Team Leader. Highlight key responsibilities and required skills that resonate with your experience.

Tailor Your CV: Customise your CV to reflect your relevant experience in team leadership, customer service, and any specific achievements that demonstrate your ability to motivate and support a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for perfume and people. Use specific examples of how you've successfully led teams or improved customer experiences in previous roles.

Highlight Your Skills: Emphasise your coaching and mentoring abilities, as well as your flexibility and teamwork skills. Make sure to mention any relevant experience in retail or sales that aligns with the role.

How to prepare for a job interview at The Perfume Shop

✨Show Your Passion for Perfume

Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.

✨Highlight Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or achieved targets together, as this aligns with the responsibilities of a Team Leader.

✨Emphasise Coaching and Mentoring Experience

Since the role involves coaching and mentoring staff, be ready to talk about your experience in developing others. Share stories that showcase your ability to support and uplift team members, helping them to succeed.

✨Demonstrate Flexibility and Adaptability

The Perfume Shop values flexibility, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Highlight your willingness to take on different tasks and your ability to thrive in a fast-paced environment.

Team Leader
The Perfume Shop
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  • Team Leader

    Bromley
    Full-Time
    25000 - 42000 £ / year (est.)

    Application deadline: 2027-03-29

  • T

    The Perfume Shop

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