Team Leader

Team Leader

Full-Time 28000 - 42000 £ / year (est.) No home office possible
The Perfume Shop

At a Glance

  • Tasks: Lead a dynamic team, motivate staff, and ensure exceptional customer service.
  • Company: Join a vibrant perfume retailer with a focus on teamwork and support.
  • Benefits: Enjoy competitive pay, discounts, and 30 days holiday plus exciting incentives.
  • Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
  • Qualifications: Experience in team leadership or sales, with a love for coaching and mentoring.
  • Other info: Opportunities for internal progression and continuous learning available.

The predicted salary is between 28000 - 42000 £ per year.

The Role

Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 22.5

Contract Type: Permanent

Contract Pay Rate: £14.00

What You Will Do

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success.
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times.
  • You will lead by example, providing exceptional customer service and ensuring your team does the same.

What You Will Bring

  • Have a talent for building relationships, coaching and mentoring.
  • Have a passion for teamwork, and being successful together.
  • Have the spark to love upskilling and learning about perfume.
  • Can be flexible with your work patterns.
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step.

What You Will Get

  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
  • We pay commission at Christmas based on store sales and the number of hours worked.
  • 30 days holiday (pro rata depending on contract hours).
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
  • The opportunity to win some great prizes and incentives based on personal, team and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Team Leader employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work culture where every team member feels valued and empowered. With a commitment to employee growth through continuous training and internal progression opportunities, our Team Leaders enjoy regular hours, competitive pay, and fantastic incentives, all while working in a vibrant environment that celebrates diversity and inclusion. Join us in creating memorable experiences for our customers while enjoying exclusive discounts and benefits tailored to enhance your wellbeing.
The Perfume Shop

Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.

✨Tip Number 3

Show your passion for perfume! Be ready to share why you love it and how that enthusiasm can translate into motivating your team and providing exceptional customer service.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader

Coaching and Mentoring
Team Leadership
Customer Service
Relationship Building
Motivational Skills
Flexibility
Operational Management
Sales Target Achievement
Stock Loss Prevention
Rostering
Payroll Management
Problem-Solving
Communication Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: Make sure to express your love for perfume and people in your application. We want to see that spark in your writing, so let your enthusiasm shine through!

Highlight Your Leadership Skills: Since this role is all about leading a team, share specific examples of how you've motivated and supported others in the past. We’re looking for those coaching moments that made a difference!

Tailor Your Application: Don’t just send a generic application! Take the time to align your experience with the job description. We appreciate when candidates show they’ve done their homework and understand what we’re all about.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Perfume Shop

✨Know Your Perfume

Brush up on your knowledge of perfumes and the products the company offers. Being able to discuss different scents, their notes, and what makes them special will show your passion for the role and impress the interviewers.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you successfully led a team or mentored someone. Highlight how you motivated your team to achieve targets and how you handled challenges, as this is crucial for a Team Leader position.

✨Emphasise Teamwork

Since the role is all about working together, be ready to talk about your experiences in a team setting. Share stories that demonstrate your ability to collaborate, support colleagues, and create a positive work environment.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the store. It shows your genuine interest in the role and the company.

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