Team Leader

Team Leader

Watford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
  • Company: The Perfume Shop, where people and passion for perfume come first.
  • Benefits: Regular hours, commission at Christmas, 20% off perfume, and great incentives.
  • Why this job: Join a supportive team and thrive in a fast-paced, rewarding environment.
  • Qualifications: Experience in team leadership or sales, with a passion for coaching and mentoring.
  • Other info: Opportunities for internal progression and continuous learning available.

The predicted salary is between 28800 - 43200 £ per year.

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision. Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 16 Contract Type: Permanent

What You Will Do

  • You are passionate about coaching and mentoring staff, ensuring they are set up for success.
  • You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
  • You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures.
  • In the absence of the Store Manager, you will step in, keeping everything running smoothly!
  • Being a key holder, you will ensure the store is opened and closed at the correct times.
  • You will lead by example, providing exceptional customer service and ensuring your team does the same.

What You Will Bring

  • Have a talent for building relationships, coaching and mentoring.
  • Have a passion for teamwork, and being successful together.
  • Have the spark to love upskilling and learning about perfume.
  • Can be flexible with your work patterns.
  • Have previous experience leading a team, or an experienced sales advisor ready for your next step.

What You Will Get

  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work.
  • We pay commission at Christmas based on store sales and the number of hours worked.
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
  • The opportunity to win some great prizes and incentives based on personal, team and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Team Leader employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on fostering a vibrant and inclusive work culture where our employees are valued and supported. As a Team Leader, you will not only have the opportunity to lead a passionate team in a fast-paced environment but also benefit from regular hours, competitive incentives, and continuous training to enhance your skills in the world of perfume. With a strong commitment to employee growth and well-being, including access to financial support and discounts, we ensure that every team member feels like a VIP.
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Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time on The Perfume Shop's website and social media. This will help you understand their values and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your people skills! As a Team Leader, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a team or helped someone grow, and be ready to share those stories during your interview.

✨Tip Number 3

Show your passion for perfume! If you love fragrances, let that enthusiasm shine through. Maybe even bring up your favourite scents or brands during the conversation to connect with the interviewers on a personal level.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show that you’re keen on the role.

We think you need these skills to ace Team Leader

Coaching and Mentoring
Team Leadership
Customer Service
Relationship Building
Flexibility
Sales Target Achievement
Operational Management
Problem-Solving
Communication Skills
Time Management
Motivational Skills
Adaptability
Training and Development

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for perfume and people shine through! We want to see that spark in your words, so share why you love the industry and how you connect with customers.

Tailor Your Application: Make sure to customise your application to highlight your experience in leading teams and achieving targets. We’re looking for those who can motivate others, so give us examples of how you've done this in the past!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Team Leader role at The Perfume Shop.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at The Perfume Shop

✨Know Your Perfume

As a Team Leader, you'll need to show your passion for perfume. Do some research on different fragrances and brands before the interview. Being able to discuss your favourite scents and why you love them will demonstrate your enthusiasm and knowledge.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or resolved conflicts. This will help you illustrate your ability to coach and mentor staff effectively.

✨Emphasise Teamwork

The Perfume Shop values teamwork, so be ready to talk about how you collaborate with others. Share stories that highlight your ability to work well in a fast-paced environment and how you contribute to achieving team goals.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared. Ask about the store's culture, team dynamics, or opportunities for growth. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Team Leader
The Perfume Shop
Location: Watford

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