At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
- Company: The Perfume Shop is a leading retailer in health and beauty, part of AS Watson Group.
- Benefits: Enjoy 30 days holiday, 20% off products, and exciting incentives for performance.
- Why this job: Join a supportive team, develop your skills, and thrive in a fast-paced environment.
- Qualifications: Previous leadership experience or a strong sales background is preferred.
- Other info: Flexible hours and opportunities for internal progression through apprenticeship schemes.
The predicted salary is between 24000 - 33600 £ per year.
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
The Role
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.
As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
Contracted Hours: 30
Contract Type: Permanent Contract
Pay Rate: £14.49
What You Will Do
- You are passionate about coaching and mentoring staff, ensuring they are set up for success
- You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
- You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
- In the absence of the Store Manager, you will step in, keeping everything running smoothly!
- Being a key holder, you will ensure the store is opened and closed at the correct times
- You will lead by example, providing exceptional customer service and ensuring your team does the same
What You Will Bring
We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
It really helps if you;
- Have a talent for building relationships, coaching and mentoring
- Have a passion for teamwork, and being successful together
- Have the spark to love upskilling and learning about perfume
- Can be flexible with your work patterns
- Have previous experience leading a team, or an experienced sales advisor ready for your next step
What You Will Get
- We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
- We pay commission at Christmas based on store sales and the number of hours worked
- 30 days holiday (pro rata depending on contract hours)
- You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile
- The opportunity to win some great prizes and incentives based on personal, team and store performance
- Continuous learning and training to ensure you are always developing
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Pension, health and wellbeing benefits + more!
We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
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Team Leader employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for perfume! When you get the chance to speak with someone from The Perfume Shop, whether it's during a networking event or an interview, share your enthusiasm for fragrances and how they can enhance customer experiences.
✨Tip Number 2
Demonstrate your leadership skills in real-life scenarios. Think of examples where you've successfully motivated a team or resolved conflicts. Be ready to discuss these experiences to showcase your ability to lead and inspire others.
✨Tip Number 3
Familiarise yourself with The Perfume Shop's values and culture. Understanding their commitment to customer service and teamwork will help you align your responses during interviews, showing that you're a great fit for their environment.
✨Tip Number 4
Network with current employees or those in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interviews.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Perfume Shop is looking for in a Team Leader. Highlight your passion for perfume and people, as well as your experience in coaching and mentoring.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the responsibilities of the Team Leader role. Emphasise any previous leadership roles or experiences in retail that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully led teams in the past and how you can contribute to the success of The Perfume Shop.
Showcase Your Customer Service Skills: In your application, highlight your commitment to exceptional customer service. Provide examples of how you have ensured customers feel valued and special, as this is a key aspect of the Team Leader role.
How to prepare for a job interview at The Perfume Shop
✨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets. This will show that you're ready to take on the responsibilities of a Team Leader.
✨Demonstrate Customer Service Excellence
Since exceptional customer service is key at The Perfume Shop, be ready to discuss how you've provided outstanding service in previous roles. Share specific instances where you went above and beyond to make customers feel valued.
✨Be Ready to Discuss Team Dynamics
Think about how you can contribute to a supportive team environment. Be prepared to talk about your approach to teamwork, how you handle conflicts, and how you ensure everyone feels included and motivated.