Store Manager

Store Manager

London Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team, drive sales, and ensure exceptional customer service in a fast-paced store environment.
  • Company: The Perfume Shop is part of AS Watson Group, a global leader in health and beauty retail.
  • Benefits: Enjoy a competitive salary, bonuses, discounts, and 30 days holiday plus continuous training opportunities.
  • Why this job: Join a supportive team, develop your leadership skills, and make a real impact in the retail world.
  • Qualifications: Previous management experience in retail, a passion for teamwork, and a knack for achieving targets.
  • Other info: We promote internal growth with apprenticeship schemes and value diversity in our workplace.

The predicted salary is between 24000 - 42000 £ per year.

Join to apply for the Store Manager role at The Perfume ShopHere at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The RoleAre you looking to take accountability for a store and be rewarded for it? Are you passionate about perfume and love people? Do you want to be part of a supportive team, and thrive in a fast‐paced environment? As a Store Manager, your role is critical in the operational running and success of your store. You will lead by example, being responsible for motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 37.5Contract Type: PermanentPay Rate: £30,030

With a Talent, Passion and Spark, You Will

Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same

Be responsible for delivering the store\’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what\’s required

Review store performance and action plans – feeding back any challenges

Utilizing your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures

Prepare and issue store rotas

Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss

Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1s, monitoring performance, and recognising achievements

You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance

What You Will BringWe believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you

Have a Talent for management, from your previous experience as an assistant/store manager in a fast‐paced environment

Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results

Have the Spark to think and act strategically, enjoying the \’hands on\’ day‐to‐day running of your store

Enjoy providing exceptional customer service to your customers

Are an expert in understanding KPIs – sales, service, profit & loss

Have a commercial mindset, understanding the daily operational running of a store

Can be flexible with your work patterns

What You Will Get

A fantastic base salary

Annual KPI based bonus

Commission at Christmas based on store sales and hours worked

30 days holiday (pro rata depending on contract hours)

VIP status: 20% off perfume and ability to take part in any customer offers

Additional discounts with our AS Watson partners including Superdrug and 3 Mobile

Opportunities to win prizes and incentives based on personal, team, and store performance

Continuous learning and training to ensure you are always developing

Access to Wagestream to support your financial wellbeing needs

Pension, health and wellbeing benefits, + more!

We are passionate about \’Growing Our Own\’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world\’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it serves over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing a tech‐enabled retail experience to customers offline and online.

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Store Manager employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on fostering a vibrant and inclusive work culture where our employees are valued and supported. As a Store Manager in Poplar, you will enjoy competitive pay, generous holiday allowances, and continuous training opportunities that empower your professional growth. With a strong emphasis on teamwork and personal development, we encourage our staff to thrive and progress within the company, making it an exceptional place to build a rewarding career.
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Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with The Perfume Shop's brand and values. Understanding their commitment to customer service and teamwork will help you align your responses during the interview, showcasing how your own values match theirs.

Tip Number 2

Prepare examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Highlight specific instances where you successfully met sales targets or improved team performance.

Tip Number 3

Research common KPIs in retail management and be ready to discuss how you have used them to drive success in previous roles. This shows your commercial mindset and understanding of store operations.

Tip Number 4

Show your passion for perfumes by discussing your favourite scents or trends in the industry. This personal touch can set you apart and demonstrate your genuine interest in the role.

We think you need these skills to ace Store Manager

Leadership Skills
Customer Service Excellence
Sales Management
Team Coaching and Development
Performance Monitoring
Inventory Management
Strategic Thinking
Understanding of KPIs
Commercial Awareness
Flexibility in Work Patterns
Communication Skills
Problem-Solving Skills
Time Management
Motivational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your management experience, particularly in fast-paced retail environments. Emphasise your ability to lead a team, meet targets, and provide exceptional customer service.

Craft a Compelling Cover Letter: In your cover letter, express your passion for perfume and retail. Mention specific examples of how you've motivated teams and achieved sales targets in previous roles. Show that you understand the importance of KPIs and how they drive store success.

Showcase Your Leadership Skills: Use your application to demonstrate your leadership style. Discuss how you coach and mentor staff, and provide examples of how you've recognised achievements within your team. This will show The Perfume Shop that you can inspire others.

Highlight Your Customer Service Experience: Since customer service is key to this role, include examples of how you've provided excellent service in past positions. Mention any strategies you've implemented to enhance customer satisfaction and loyalty.

How to prepare for a job interview at The Perfume Shop

Show Your Passion for Perfume

Make sure to express your genuine love for perfumes during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your enthusiasm and fit for the role.

Highlight Your Leadership Skills

As a Store Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, focusing on how you've motivated and developed your team in past roles. Use specific examples to illustrate your leadership style.

Understand Key Performance Indicators (KPIs)

Familiarise yourself with common retail KPIs such as sales targets, customer satisfaction scores, and stock loss percentages. Be ready to discuss how you have successfully met or exceeded these metrics in your previous positions.

Prepare Questions for the Interviewers

Demonstrate your interest in the company by preparing thoughtful questions to ask the interviewers. Inquire about the store's culture, team dynamics, and opportunities for professional development within The Perfume Shop.

Store Manager
The Perfume Shop
Location: London
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