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- Tasks: Support retail operations by advising on employee relations and policy development.
- Company: Join The Perfume Shop, a vibrant and inclusive workplace dedicated to diversity.
- Benefits: Enjoy a discretionary bonus, staff discounts, and flexible pay options with Wagestream.
- Why this job: Be part of a supportive team that values your input and fosters a positive work culture.
- Qualifications: CIPD Level 5 qualified or working towards it, with strong knowledge of employment law.
- Other info: This is a 12-month fixed term contract with travel across the UK and ROI.
The predicted salary is between 48000 - 72000 £ per year.
We’re looking for a fabulous Senior People Advisor to join our People Team and play a key role in supporting our Retail Operations across the UK and ROI. You’ll be a trusted expert, guiding managers through complex employee relations cases, supporting policy development, and helping to create a fair, inclusive, and high-performing workplace.
You’ll work closely with Area Managers, Store Managers, and the wider People Team to deliver commercially sound, legally compliant, and people-first outcomes. This is a 12-month fixed term contract.
What You’ll Do- Provide expert advice on a wide range of employee relations cases across your region.
- Support complex and high-risk casework, including disciplinary, grievance, absence, and performance issues.
- Maintain accurate case logs and ensure timely, fair resolution of all people matters.
- Support the People Manager with Employment Tribunal preparation and policy development.
- Coach and support managers to build confidence in handling ER issues.
- Ensure payroll changes are communicated accurately and on time.
- Stay up to date with employment legislation and apply it to real-world scenarios.
- Travel to stores across the UK and ROI as required.
- CIPD Level 5 qualified (or working towards it).
- Strong, up-to-date knowledge of UK, NI, and ROI employment law.
- Experience in a fast-paced, multi-site or retail environment.
- Excellent communication, coaching, and influencing skills.
- Confident using Microsoft Office and HR systems (e.g. Oracle, SAP).
- A full UK driving license and willingness to travel.
- Discretionary Bonus – We love to share our success with you!
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Access to our TPS Perks which offers you a variety of saving and discount options.
- Buy & Sell Holiday scheme and Life Assurance.
- 20% staff discount, as well as discounts at Superdrug and Three Mobile.
- Round the clock support from our partnership with RetailTrust.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Senior People Advisor employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior People Advisor
✨Tip Number 1
Familiarise yourself with the latest UK and ROI employment laws, as this role requires a strong understanding of legal compliance. Being able to discuss recent changes or case studies during your interview will demonstrate your expertise and commitment.
✨Tip Number 2
Prepare examples from your past experience where you've successfully handled complex employee relations cases. Highlighting specific situations where you coached managers or resolved disputes will showcase your practical skills and problem-solving abilities.
✨Tip Number 3
Network with current or former employees of The Perfume Shop or similar retail environments. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Demonstrate your proficiency with HR systems like Oracle or SAP by discussing any relevant projects or tasks you've completed using these tools. This will show that you're not only qualified but also ready to hit the ground running in a tech-savvy environment.
We think you need these skills to ace Senior People Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior People Advisor position. Tailor your application to highlight relevant experience in employee relations and HR practices.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in handling complex employee relations cases, particularly in a retail environment. Use specific examples to demonstrate your skills in coaching managers and resolving HR issues.
Showcase Your Qualifications: Mention your CIPD Level 5 qualification or progress towards it prominently in your application. This is a key requirement for the role, so ensure it stands out.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your understanding of The Perfume Shop's values and commitment to diversity and inclusion. Explain how your background aligns with their mission and how you can contribute to a high-performing workplace.
How to prepare for a job interview at The Perfume Shop
✨Know Your Employment Law
As a Senior People Advisor, you'll need to demonstrate a strong understanding of UK, NI, and ROI employment law. Brush up on recent changes and be prepared to discuss how these laws apply to real-world scenarios during your interview.
✨Showcase Your Coaching Skills
You'll be expected to coach and support managers in handling employee relations issues. Prepare examples from your past experiences where you've successfully guided others through complex situations, highlighting your communication and influencing skills.
✨Prepare for Casework Discussions
Expect to discuss your experience with complex casework, including disciplinary and grievance issues. Be ready to share specific examples of how you've managed high-risk cases and the outcomes you achieved.
✨Demonstrate Your People-First Approach
The Perfume Shop values a fair and inclusive workplace. Be prepared to discuss how you've contributed to creating a positive work environment in previous roles, and how you plan to continue this in your new position.
