Sales Advisor

Sales Advisor

Gateshead Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers, provide perfume advice, and help achieve store targets.
  • Company: Join The Perfume Shop, part of AS Watson Group, a global leader in health and beauty retail.
  • Benefits: Enjoy 30 days holiday, 20% off products, and flexible pay options with Wagestream.
  • Why this job: Be part of a supportive team, learn about perfumes, and enjoy exciting incentives.
  • Qualifications: Bring your passion for teamwork and a love for learning; no prior experience needed.
  • Other info: Opportunities for internal progression and apprenticeship schemes available.

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

Everyday, our expert Sales Advisors work hard to make sure our customers feel valued, confident and special.

As a Sales Advisor, it is your role to create an outstanding customer experience and grow sales. Assisting with the daily operational running of the store, you are customer focused, working as part of an amazing and supportive team to deliver against key targets that drive the success of your store.

Contracted Hours: 6

Contract Type: Permanent Contract

Pay Rate: £8.51 – £12.60

What You Will Do

  • You will greet customers and give great service by listening to their needs
  • We’re proud to be the perfume experts, so you’ll be providing advice to customers on their perfume choices. Don’t worry, we’ll make sure you get all the training you need
  • You will help the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success
  • Every customer is a VIP at The Perfume Shop, so you’ll offer every customer a free reward card to maximise their future offers and potential savings

What You Will Bring

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

  • Have a talent for getting along with people
  • Have a passion for teamwork, and being successful together
  • Have the spark to love learning about perfume
  • Can be flexible with your work patterns

What You Will Get

  • We pay commission at Christmas based on store sales and the number of hours worked
  • We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
  • 30 days holiday (pro rata depending on contract hours)
  • You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top
  • Additional discounts with our AS Watson partners including Superdrug and 3 Mobile
  • The opportunity to win some great prizes and incentives based on personal, team and store performance
  • Continuous learning and training to ensure you are always developing
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits, + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online. #J-18808-Ljbffr

Sales Advisor employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and supported. As a Sales Advisor, you'll enjoy competitive pay, generous discounts, and opportunities for continuous learning and career progression within a dynamic environment. With a commitment to employee wellbeing and a focus on teamwork, we ensure that our staff not only thrive professionally but also enjoy a fulfilling work-life balance.
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Contact Detail:

The Perfume Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Advisor

✨Tip Number 1

Show your passion for perfume! When you engage with us during the interview, share your favourite scents and what you love about them. This will demonstrate your enthusiasm and knowledge, making you stand out as a candidate.

✨Tip Number 2

Emphasise your teamwork skills. Since we value collaboration, be ready to discuss examples of how you've successfully worked in a team before. Highlighting your ability to contribute to a supportive environment will resonate well with us.

✨Tip Number 3

Prepare to showcase your customer service experience. Think of specific instances where you went above and beyond for a customer. We want to see that you can create outstanding experiences for our customers, just like we do at The Perfume Shop.

✨Tip Number 4

Be flexible and open-minded. We appreciate candidates who are adaptable with their work patterns. During your conversation with us, express your willingness to take on various shifts and responsibilities to help the team succeed.

We think you need these skills to ace Sales Advisor

Customer Service Skills
Communication Skills
Teamwork
Sales Skills
Product Knowledge
Flexibility
Listening Skills
Problem-Solving Skills
Attention to Detail
Passion for Perfume
Time Management
Adaptability
Positive Attitude
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what The Perfume Shop is looking for in a Sales Advisor. Highlight your passion for perfume and customer service in your application.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in retail or customer service, and showcase your ability to work in a team and meet targets.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific reasons why you want to work at The Perfume Shop and how you can contribute to their vision.

Showcase Your Personality: In your application, let your personality shine through. The Perfume Shop values individuals with talent, passion, and a spark, so don’t hesitate to share your unique qualities and experiences.

How to prepare for a job interview at The Perfume Shop

✨Show Your Passion for Perfume

Make sure to express your enthusiasm for perfumes during the interview. Share any personal experiences or knowledge you have about different fragrances, as this will demonstrate your genuine interest in the role and the products.

✨Emphasise Teamwork Skills

Since the role involves working as part of a supportive team, highlight your ability to collaborate effectively with others. Provide examples of how you've successfully worked in teams in the past and how you contribute to a positive team environment.

✨Prepare for Customer Scenarios

Think about potential customer interactions you might face as a Sales Advisor. Prepare to discuss how you would handle various situations, such as assisting a customer who is unsure about their perfume choice or dealing with a complaint. This will show your customer service skills.

✨Ask Insightful Questions

At the end of the interview, be ready to ask questions that show your interest in the company and the role. Inquire about training opportunities, team dynamics, or how success is measured in the store. This demonstrates your eagerness to learn and grow within the company.

Sales Advisor
The Perfume Shop
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