At a Glance
- Tasks: Engage with customers, provide perfume advice, and help achieve store targets.
- Company: The Perfume Shop is a leading retailer in health and beauty, part of AS Watson Group.
- Benefits: Enjoy 20% off perfumes, flexible hours, and opportunities for prizes and incentives.
- Why this job: Join a supportive team, learn about perfumes, and make customers feel special every day.
- Qualifications: No prior experience needed; just bring your passion for people and teamwork!
- Other info: We offer apprenticeship schemes and promote internal growth for all employees.
Overview
As a Sales Advisor, it is your role to create an outstanding customer experience and grow sales. Assisting with the daily operational running of the store, you are customer focused, working as part of an amazing and supportive team to deliver against key targets that drive the success of your store.
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision. The Perfume Shop is part of AS Watson Group, the world\’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
What You Will Do
- You will greet customers and give great service by listening to their needs
- We\\\’re proud to be the perfume experts, so you\\\’ll be providing advice to customers on their perfume choices. Don\\\’t worry, we\\\’ll make sure you get all the training you need
- You will help the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success
- Every customer is a VIP at The Perfume Shop, so you\\\’ll offer every customer a free reward card to maximise their future offers and potential savings
What You Will Bring
We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
- It really helps if you;
- Have a talent for getting along with people
- Have a passion for teamwork, and being successful together
- Have the spark to love learning about perfume
- Can be flexible with your work patterns
What You Will Get
- We pay commission at Christmas based on store sales and the number of hours worked
- We\\\’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
- 30 days holiday (pro rata depending on contract hours)
- You\\\’re also a VIP to us, so you\\\’ll get 20% off perfume and be able to take part in any customer offers on top
- Additional discounts with our AS Watson partners including Superdrug and 3 Mobile
- The opportunity to win some great prizes and incentives based on personal, team and store performance
- Continuous learning and training to ensure you are always developing
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Pension, health and wellbeing benefits, + more!
We are passionate about \’Growing Our Own\’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
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Sales Advisor employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest perfume trends and popular fragrances. Being knowledgeable about different scents will not only impress your interviewers but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in providing exceptional service, which is key for a Sales Advisor.
✨Tip Number 3
Network with current or former employees of The Perfume Shop. They can provide valuable insights into the company culture and what it takes to succeed in the Sales Advisor role.
✨Tip Number 4
Be prepared to discuss your teamwork experiences during the interview. Highlighting your ability to work well in a team will resonate with the company's emphasis on collaboration and support.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Sales Advisor role at The Perfume Shop. Highlight your passion for perfume and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to work in a team, your customer service experience, and any relevant sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your talent, passion, and spark make you a great fit for The Perfume Shop.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at The Perfume Shop
✨Show Your Passion for Perfume
Make sure to express your genuine interest in perfumes during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your enthusiasm and fit for the role.
✨Emphasise Teamwork Skills
Since the role involves working as part of a supportive team, highlight your ability to collaborate effectively with others. Provide examples of past experiences where you contributed to a team's success.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face as a Sales Advisor. Be ready to discuss how you would handle different situations, such as assisting a customer in choosing a perfume or resolving a complaint.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about training opportunities, team dynamics, or how success is measured in the store to demonstrate your eagerness to contribute.