Perfume Advisor & Customer Experience Champion in Murton

Perfume Advisor & Customer Experience Champion in Murton

Murton Full-Time 20000 - 25000 £ / year (est.) No working from home possible
The Perfume Shop

At a Glance

  • Tasks: Create amazing customer experiences and help grow sales in a vibrant store.
  • Company: Join a supportive team passionate about perfume and customer service.
  • Benefits: Enjoy commission, discounts, 30 days holiday, and continuous training.
  • Other info: Flexible hours and opportunities for prizes based on performance.
  • Why this job: Be part of a fun team while learning about perfumes and earning rewards.
  • Qualifications: Great people skills and a love for teamwork and learning.

The predicted salary is between 20000 - 25000 £ per year.

As a Sales Advisor, your role is to create an outstanding customer experience and grow sales. You will assist with the daily operational running of the store, working as part of a supportive team to deliver against key targets that drive the store's success.

Are you passionate about perfume and enjoy working with people? Do you want to be part of a supportive team and thrive in a fast-paced environment?

Responsibilities
  • Greet customers and give great service by listening to their needs.
  • Provide advice to customers on perfume choices and become a perfume expert through provided training.
  • Help the team achieve and exceed store and team targets, with incentives and prizes for success.
  • Offer every customer a free reward card to maximise future offers and potential savings.
Qualifications
  • Talent for getting along with people.
  • Passion for teamwork and being successful together.
  • A spark to love learning about perfume.
  • Flexibility with work patterns.
Benefits
  • Commission at Christmas based on store sales and number of hours worked.
  • Regular hours and rota at least 4 weeks in advance.
  • 30 days holiday (pro rata depending on contract hours).
  • 20% off perfume and ability to take part in any customer offers on top.
  • Additional discounts with AS Watson partners such as Superdrug and 3 Mobile.
  • Opportunities to win prizes and incentives based on personal, team and store performance.
  • Continuous learning and training.
  • Access to Wagestream for financial wellbeing.
  • Pension, health and wellbeing benefits, plus more.

Perfume Advisor & Customer Experience Champion in Murton employer: The Perfume Shop

Join a vibrant team as a Perfume Advisor & Customer Experience Champion, where your passion for fragrance and people will be celebrated. With a strong focus on employee growth, we offer continuous training, generous holiday allowances, and exciting incentives that reward both individual and team achievements. Located in a dynamic retail environment, our supportive culture ensures you thrive while enjoying exclusive discounts and financial wellbeing options.

The Perfume Shop

Contact Details:

The Perfume Shop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Perfume Advisor & Customer Experience Champion in Murton

Tip Number 1

Get to know the brand and products inside out! Before your interview, spend some time learning about the perfumes they offer and their unique selling points. This will not only impress your interviewers but also help you connect with customers when you land the job.

Tip Number 2

Practice your people skills! Since this role is all about creating an outstanding customer experience, try role-playing with friends or family. Get comfortable with greeting customers, listening to their needs, and providing tailored advice on perfume choices.

Tip Number 3

Show your passion for teamwork! During interviews, share examples of how you've worked successfully in a team before. Highlighting your ability to collaborate and support your colleagues will make you stand out as a perfect fit for their supportive environment.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the world of perfumes and customer experience.

We think you need these skills to ace Perfume Advisor & Customer Experience Champion in Murton

Customer Service Skills
Sales Skills
Teamwork
Communication Skills
Flexibility
Product Knowledge (Perfume)
Listening Skills

Some tips for your application 🫡

Show Your Passion:Let your love for perfume shine through in your application! Share any experiences or knowledge you have about fragrances, as this will show us that you're genuinely interested in the role.

Tailor Your CV:Make sure your CV highlights your customer service skills and teamwork experience. We want to see how you've contributed to a positive environment in previous roles, so be specific!

Craft a Personal Cover Letter:Use your cover letter to tell us why you want to join our team. Mention what excites you about working with us and how you can contribute to creating an outstanding customer experience.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Perfume Shop

Know Your Scents

Before the interview, brush up on your perfume knowledge. Familiarise yourself with different fragrance families and popular brands. This will not only impress your interviewers but also show your passion for the role.

Showcase Your People Skills

As a Perfume Advisor, you'll be interacting with customers daily. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you went above and beyond to create a great experience.

Team Spirit is Key

This role emphasises teamwork, so be ready to discuss how you contribute to a team environment. Share experiences where you collaborated with others to achieve a common goal or exceeded targets together.

Ask Insightful Questions

At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about training opportunities or how the team celebrates successes. This demonstrates your enthusiasm and commitment to being part of their team.