Deputy Manager in London

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with talent, a passion for what we do and a spark to help achieve our vision.

Contract Details

• Contracted Hours: 37.5
• Contract Type: Permanent Contract
• Salary: £31,968

The Role

Are you a seasoned retail manager, looking for your next challenge? Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? As a Deputy Manager, you get to play a key role in the operational running and success within one of our most successful and fast paced stores! Alongside your Store Manager, you will lead by example, supporting a large team to deliver against key targets that drive the continued success of your store.

Responsibilities

• Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same.
• Alongside your Store Manager, play a key part in delivering the store's daily, weekly and yearly targets, assisting your team with knowing what they need to deliver.
• In collaboration with the Store Manager, review store performance and action plans – feeding back any challenges.
• Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures.
• Assist with the preparation and issuing of store rotas.
• With support of the Store Manager, be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss.
• Be passionate about coaching and mentoring staff; setting them up for success and encouraging development.
• You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance.

Qualifications & Experience

• Have a talent for management, from your previous experience as an assistant/store manager in a fast paced environment.
• Have a passion for teamwork, knowing how to coach and develop a large team to deliver high standards and results.
• Have the spark to think and act strategically, enjoying the 'hands on' day to day running of your store.
• Enjoy providing exceptional customer service to your customers.
• Are an expert in understanding KPIs; sales, service, profit & loss.
• Have a commercial mindset, understanding the daily operational running of a store.
• Can be flexible with your work patterns, including weekends.

Benefits

• A fantastic base salary.
• Annual KPI based bonus.
• We pay commission at Christmas based on store sales and the number of hours worked.
• 30 days holiday (pro rata depending on contract hours).
• You're a VIP to us, so you'll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
• The opportunity to win some great prizes and incentives based on personal, team and store performance.
• Continuous learning and training to ensure you are always developing.
• Pension, health and wellbeing benefits, + more!

Career Development

We are passionate about 'Growing Our Own', so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!