Store Manager in Livingston

Store Manager in Livingston

Livingston Full-Time 32013 - 32013 £ / year (est.) No working from home possible
The Perfume Shop

At a Glance

  • Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in a fast-paced store environment.
  • Company: Join The Perfume Shop, a vibrant and inclusive workplace passionate about growth and teamwork.
  • Benefits: Enjoy a competitive salary, bonuses, discounts, and 30 days holiday plus continuous training opportunities.
  • Other info: Opportunities for internal progression and apprenticeship schemes available.
  • Why this job: Be part of a supportive team, develop your management skills, and make a real impact on store success.
  • Qualifications: Experience in retail management, a passion for teamwork, and a knack for delivering outstanding customer service.

The predicted salary is between 32013 - 32013 £ per year.

The Role

Are you looking to take accountability for a store, and be rewarded for it? Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast‑paced environment? As a Store Manager, your role is critical in the operational running and success of your store. You will lead by example, being responsible for motivating and supporting a diverse team to deliver against key targets that drive the success of your store.

Contracted Hours: 37.5

Contract Type: Permanent

Pay Rate: £32,013.48

With a Talent, Passion And Spark, You Will

  • Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same.
  • Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required.
  • Review store performance and action plans – feeding back any challenges.
  • Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures.
  • Prepare and issue store rotas.
  • Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss.
  • Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1’s, monitoring performance, and recognising achievements.
  • Look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance.

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

  • Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment.
  • Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results.
  • Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store.
  • Enjoy providing exceptional customer service to your customers.
  • Are an expert in understanding KPI’s; sales, service, profit & loss.
  • Have a commercial mindset, understanding the daily operational running of a store.
  • Can be flexible with your work patterns.

What You Will Get

  • A fantastic base salary.
  • Annual KPI based bonus.
  • We pay commission at Christmas based on store sales and the number of hours worked.
  • 30 days holiday (pro rata depending on contract hours).
  • You’re a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
  • Additional discounts with our AS Watson partners including Superdrug and 3 mobile.
  • The opportunity to win some great prizes and incentives based on personal, team and store performance.
  • Continuous learning and training to ensure you are always developing.
  • Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
  • Pension, health and wellbeing benefits, + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Store Manager in Livingston employer: The Perfume Shop

At The Perfume Shop, we pride ourselves on being an excellent employer by fostering a vibrant and supportive work culture where your passion for perfume and people can truly shine. As a Store Manager, you will benefit from competitive pay, generous holiday allowances, and continuous training opportunities that empower you to grow within the company. With a focus on teamwork and personal development, we ensure that every employee feels valued and has the chance to thrive in a fast-paced retail environment.

The Perfume Shop

Contact Details:

The Perfume Shop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Manager in Livingston

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Perfume Shop, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Perfume Shop!

We think you need these skills to ace Store Manager in Livingston

Team Leadership
Customer Service
Sales Management
Coaching and Mentoring
Performance Monitoring
KPI Understanding
Stock Inventory Management

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at The Perfume Shop, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Perfume Shop and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Perfume Shop that you’re ready to jump in and contribute right away!

How to prepare for a job interview at The Perfume Shop

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!