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- Tasks: Support store employees with HR queries and coordinate employee relations activities.
- Company: Join a vibrant retail team focused on people and culture.
- Benefits: 25 days holiday, hybrid working, staff discounts, and financial wellbeing support.
- Why this job: Make a real difference in employee experiences while growing your HR career.
- Qualifications: Experience in HR administration and a passion for building relationships.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a fabulous People Co-ordinator – Retail to join our People Team and play a key role in providing dedicated support by ensuring the smooth and timely delivery across employee relations activities, including frequent travel to support formal employee relations meetings. This role is also a key point of contact for our store-based employees, guiding them on day-to-day people-related queries and escalating matters when necessary.
What You’ll Do
- Serve as the first point of contact for store employees, providing policy guidance and escalating issues when needed.
- Coordinate employee relations activities (disciplinary, grievance, wellbeing, flexible working, absence, lateness, probation, performance reviews), including scheduling, documentation, and follow-up actions.
- Attend and take notes at employee relations meetings, supporting Retail Managers and the People Operations Retail Team both on-site and remotely.
- Support People Advisors with family leave requests (maternity, paternity, adoption) and liaise with People Services on compliance checks such as right to work.
- Maintain accurate employee records on HR systems, produce reports for case management, and assist with GDPR/SAR data requests.
What You’ll Bring
- Experienced HR Administrator/Assistant seeking to expand knowledge and progress career.
- Strong understanding of HR policies and processes including absence, lateness, wellbeing, disciplinary, grievance, and family-friendly initiatives.
- Personable and customer-focused, with a passion for building positive relationships with employees and managers.
- Highly accurate with strong attention to detail.
- Flexible and willing to travel across the UK and Republic of Ireland to support meetings.
What You’ll Gain
- 25 days holiday plus bank holidays with the option to buy additional days.
- Discretionary Bonus – We love to share our success with you!
- Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.
- Hybrid Working! 3 days office and 2 days off-site.
- Access to our TPS Perks which offers you a variety of saving and discount options.
- Buy & Sell Holiday scheme and Life Assurance.
- 20% staff discount, as well as discounts at Superdrug and Three Mobile.
- Round the clock support from our partnership with RetailTrust.
- Cycle to work scheme for those who don’t mind riding up the hills of High Wycombe.
OUR HIRING PROCESS
- You find or get sent this job advert, read it, and feel like you’re the perfect person.
- You send in your application to let us know you’re interested.
- We see your application, get excited, and give you a call.
- You’ll meet us twice, and we’ll get to know each other.
- You’ll begin your journey with us and let everyone know how great your new job is.
“We’re a sociable bunch of down-to-earth people, who enjoy our work and each other’s company.”
People Co-ordinator – Retail in High Wycombe employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Co-ordinator – Retail in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for the interview process. It’s all about making those connections!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit into our team, so think about how your personal values align with ours. Bring that passion to the table!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common HR scenarios and how you’d handle them. This will help you feel more confident and ready to impress us!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace People Co-ordinator – Retail in High Wycombe
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our People Team.
Tailor Your Application: Make sure to customise your application to highlight your experience in HR and employee relations. Use keywords from the job description to show us you understand what we’re looking for and how you fit into the role.
Show Your Passion: We love seeing candidates who are genuinely excited about the role! Share your enthusiasm for supporting employees and building positive relationships, as this is key to being a successful People Co-ordinator.
Check Your Details: Before hitting send, double-check your application for any typos or errors. Attention to detail is super important in this role, and we want to see that you take pride in your work right from the start!
How to prepare for a job interview at The Perfume Shop
✨Know Your HR Policies
Make sure you brush up on your understanding of HR policies and processes, especially those related to employee relations. Being able to discuss topics like absence management, disciplinary procedures, and family-friendly initiatives will show that you're well-prepared and knowledgeable.
✨Showcase Your People Skills
As a People Co-ordinator, you'll be the first point of contact for store employees. Highlight your experience in building positive relationships and your customer-focused approach during the interview. Share specific examples of how you've successfully handled queries or resolved issues in the past.
✨Be Ready to Discuss Travel Flexibility
Since this role involves frequent travel across the UK and Republic of Ireland, be prepared to discuss your flexibility and willingness to travel. Mention any previous experiences where you’ve had to adapt to different locations or schedules, as this will demonstrate your commitment to supporting the team.
✨Prepare for Employee Relations Scenarios
Think about potential scenarios you might face in employee relations meetings. Prepare to discuss how you would handle various situations, such as grievances or performance reviews. This will not only showcase your problem-solving skills but also your ability to support managers effectively.
