At a Glance
- Tasks: Manage delivery claims and support the customer team in a busy environment.
- Company: The Perfume Shop, a leading retailer with a supportive team culture.
- Benefits: Hybrid working model, great team support, and valuable experience.
- Other info: 3-month fixed-term contract with potential for growth.
- Why this job: Join a dynamic team and enhance your customer service skills while working flexibly.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 24000 - 30000 € per year.
The Perfume Shop is seeking a Customer Service Assistant for a 3-month fixed-term contract at their Head Office in High Wycombe. The successful candidate will manage delivery claims, support the customer team, and maintain records during a busy period.
Ideal applicants will have:
- Experience in customer service
- Strong organisational skills
- Proficiency in Microsoft Office, especially Excel
A supportive team environment and hybrid working (3 days office, 2 days off-site) are offered.
Hybrid Customer Support & Admin Assistant (3-Month FTC) in High Wycombe employer: The Perfume Shop
The Perfume Shop is an excellent employer, offering a supportive team environment and the flexibility of hybrid working arrangements, allowing employees to balance their professional and personal lives effectively. With a focus on employee growth, the company provides opportunities for skill development and career advancement, making it an ideal place for those seeking meaningful and rewarding employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Customer Support & Admin Assistant (3-Month FTC) in High Wycombe
✨Tip Number 1
Get to know The Perfume Shop! Research their values and culture so you can show how you fit in. This will help you stand out during interviews and make a great impression.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle delivery claims or support the team during busy times. Being prepared with examples will boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring up any past experiences where you managed records or handled multiple tasks. This will demonstrate that you're ready for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Customer Support & Admin Assistant (3-Month FTC) in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and organisational skills. We want to see how your background fits with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role at The Perfume Shop and how you can contribute to the team. Keep it friendly and professional – we love a personal touch!
Show Off Your Excel Skills:Since proficiency in Microsoft Office, especially Excel, is key for this role, make sure to mention any specific projects or tasks where you've used these skills. We want to know how you can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at The Perfume Shop
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to share examples of how you've handled difficult situations or resolved customer complaints in the past. This will show that you understand the importance of customer satisfaction, which is key for The Perfume Shop.
✨Show Off Your Organisational Skills
Since the role involves managing delivery claims and maintaining records, be prepared to discuss your organisational strategies. Bring examples of how you've kept things in order in previous roles, whether through digital tools or simple methods. This will demonstrate your ability to handle the busy periods effectively.
✨Excel at Excel
Given the emphasis on Microsoft Excel in the job description, make sure you're comfortable with its features. Brush up on functions like VLOOKUP, pivot tables, and data analysis. You might even want to mention a specific project where you used Excel to solve a problem or improve efficiency.
✨Embrace the Hybrid Work Model
Since this position offers a hybrid working model, be ready to discuss how you manage your time and productivity both in the office and remotely. Share any experiences you have with remote work and how you stay connected with your team, as this will show you're adaptable and ready for the role.
