The Perfume Shop is seeking an exceptional Head of Customer Strategy to voice the customer and help bring our business strategy to life. This is a hands-on leadership role, translating insights into clear priorities and practical actions across every channel of the customer journey.
Based in High Wycombe with hybrid working, you will build and develop a winning team, partnering across Brand, CRM and Retail to embed customer insight into delivery and continuous improvement.
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Head of Customer Strategy β Hybrid, Bonus & Perks in High Wycombe employer: The Perfume Shop
The Perfume Shop is an excellent employer, offering a vibrant work culture where employees are empowered to create memorable customer experiences. With comprehensive training and opportunities for personal growth, team members can thrive in a supportive environment that values flexibility and rewards performance through incentives and loyalty programmes.