At a Glance
- Tasks: Lead a diverse team to achieve sales targets and deliver exceptional customer service.
- Company: Join The Perfume Shop, a vibrant and inclusive workplace.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and 30 days holiday.
- Why this job: Make a real impact by coaching your team and driving store success.
- Qualifications: Previous management experience in a fast-paced retail environment is essential.
- Other info: Great opportunities for career growth and continuous learning.
The predicted salary is between 32013 - 32013 £ per year.
The Role
Your role is critical in the operational running and success of your store. You will lead by example, being responsible for motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
Contracted Hours: 37.5
Contract Type: Permanent
Pay Rate: £32,013.00
Responsibilities
- Have a passion for all things selling and customers; leading by example, providing fantastic service to customers, and coaching the team to do the same.
- Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required.
- Review store performance and action plans – feeding back any challenges.
- Utilise key holders to ensure the store is opened and closed at the correct times, adhering to all security procedures.
- Prepare and issue store rotas.
- Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss.
- Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1s, monitoring performance, and recognising achievements.
- Look for talent, passion, and spark when recruiting for the store, recognising that a great team is key to store performance.
Qualifications
- Talent for management, from previous experience as an assistant/store manager in a fast‑paced environment.
- Passion for teamwork, with ability to coach and develop your team to deliver high standards and results.
- Strategic thinking and acting, enjoying hands‑on day‑to‑day running of the store.
- Exceptional customer service skills.
- Expertise in understanding KPIs – sales, service, profit & loss.
- Commercial mindset, understanding daily operational running of a store.
- Flexibility with work patterns.
Benefits
- A fantastic base salary.
- Annual KPI-based bonus.
- Commission at Christmas based on store sales and hours worked.
- 30 days holiday (pro rata depending on contract hours).
- 20% off perfume and participation in customer offers.
- Additional discounts with AS Watson partners including Superdrug and 3 mobile.
- Opportunity to win prizes and incentives based on personal, team and store performance.
- Continuous learning and training.
- Access to Wagestream.
- Pension, health, and wellbeing benefits.
Career Growth
We encourage employees to progress internally and offer apprenticeship schemes for all levels.
Equal Opportunity
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Store Manager in Cambridge employer: The Perfume Shop
Contact Detail:
The Perfume Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at The Perfume Shop. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to store management. Think about how you would motivate a team or handle stock inventory issues. We want you to shine and show off your skills!
✨Tip Number 3
Show your passion for customer service during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re the perfect fit for leading a team focused on fantastic service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Perfume Shop family.
We think you need these skills to ace Store Manager in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service and sales shine through. We want to see how you lead by example and motivate your team to deliver fantastic service.
Highlight Your Experience: Make sure to showcase your previous experience in a fast-paced retail environment. We’re looking for someone who has a talent for management and can demonstrate their strategic thinking in day-to-day operations.
Be Specific About Achievements: Use specific examples to illustrate your successes in meeting targets and coaching teams. We love seeing quantifiable achievements that show how you’ve contributed to store performance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team.
How to prepare for a job interview at The Perfume Shop
✨Know Your Store Inside Out
Before the interview, make sure you research the store's performance metrics and recent achievements. Familiarise yourself with their customer service philosophy and any current promotions. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or resolved conflicts. Highlight your coaching style and how you’ve helped team members achieve their targets, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Your Commercial Awareness
Be ready to discuss key performance indicators (KPIs) relevant to the store's success, such as sales figures and stock management. Show that you understand how these metrics impact the overall business and be prepared to suggest strategies for improvement based on your previous experiences.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about the team dynamics, training opportunities, or how success is measured in the store. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.