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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and achieving store targets.
- Company: Join The Perfume Shop, part of AS Watson Group, a global leader in health and beauty retail.
- Benefits: Enjoy flexible hours, commission at Christmas, discounts on products, and continuous training opportunities.
- Why this job: Be part of a supportive culture that values talent, passion, and personal growth in a fast-paced environment.
- Qualifications: Previous team leadership experience or a sales advisor ready for the next step is preferred.
- Other info: We promote internal progression and offer apprenticeship schemes for all levels.
The predicted salary is between 24000 - 33600 £ per year.
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
The Role
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special.
As a Team Leader, you play an integral role in supporting the Store Manager with the daily operational running of the store. You will lead by example, motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
What You Will Do:
- You are passionate about coaching and mentoring staff, ensuring they are set up for success
- You will motivate the team to achieve and exceed store and team targets – and there are fantastic incentives and prizes on offer to recognise success!
- You will support the Store Manager with rosters, payroll budgets, prevention of stock loss, and store procedures
- In the absence of the Store Manager, you will step in, keeping everything running smoothly!
- Being a key holder, you will ensure the store is opened and closed at the correct times
- You will lead by example, providing exceptional customer service and ensuring your team does the same
What You Will Bring:
We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
It really helps if you;
- Have a talent for building relationships, coaching and mentoring
- Have a passion for teamwork, and being successful together
- Have the spark to love upskilling and learning about perfume
- Can be flexible with your work patterns
- Have previous experience leading a team, or an experienced sales advisor ready for your next step
What You Will Get:
- We’ll ensure you work regular hours and get your rota at least 4 weeks in advance so you can plan your life outside work
- We pay commission at Christmas based on store sales and the number of hours worked
- You’re also a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile
- The opportunity to win some great prizes and incentives based on personal, team and store performance
- Continuous learning and training to ensure you are always developing
- Access to Wagestream,to support your financial wellbeing needs, giving you more control andflexibility with your pay.
- Pension, health and wellbeing benefits + more!
We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operatingover 16,500 storesunder 12 retail brands in 28 markets, with over 130,000 employees worldwide.For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion.Every year, it is serving over 5.5 billion shoppers viaits O+O(Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
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Location
Unit 330B, The Centre, Livingston, EH54 6NB, United Kingdom
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Team Leader NEW Livingston Posted today £14.00 Livingston Retail Stores employer: The Perfume Shop Limited
Contact Detail:
The Perfume Shop Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader NEW Livingston Posted today £14.00 Livingston Retail Stores
✨Tip Number 1
Show your passion for perfume and customer service during any interactions. Whether it's in a casual conversation or during the interview, let your enthusiasm shine through. This will demonstrate that you align with The Perfume Shop's values.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've motivated a team in the past. Be prepared to discuss your approach to coaching and mentoring, as this is crucial for the Team Leader role.
✨Tip Number 3
Familiarise yourself with The Perfume Shop's products and promotions. Being knowledgeable about their offerings will not only impress during the interview but also show your commitment to the role and the brand.
✨Tip Number 4
Demonstrate your flexibility and adaptability by discussing how you've successfully managed changing priorities in previous roles. This is important in a fast-paced retail environment like The Perfume Shop.
We think you need these skills to ace Team Leader NEW Livingston Posted today £14.00 Livingston Retail Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at The Perfume Shop. Highlight your passion for perfume and people in your application.
Tailor Your CV: Customise your CV to reflect your experience in coaching, mentoring, and leading teams. Use specific examples that demonstrate your ability to motivate others and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your talent, passion, and spark. Explain why you want to work at The Perfume Shop and how your skills align with their vision and values.
Showcase Your Customer Service Skills: In your application, emphasise your commitment to exceptional customer service. Provide examples of how you've gone above and beyond to ensure customers feel valued and special.
How to prepare for a job interview at The Perfume Shop Limited
✨Show Your Passion for Perfume
Make sure to express your enthusiasm for perfume during the interview. Share any personal experiences or knowledge you have about fragrances, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching and mentoring experiences, and how you motivated your team to achieve targets. This will show that you have the necessary skills to support the Store Manager effectively.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share specific instances where you went above and beyond for customers, as this aligns with the company's values of making customers feel valued and special.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for growth within The Perfume Shop. This shows your interest in the role and helps you assess if it's the right fit for you.