At a Glance
- Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in a fast-paced retail environment.
- Company: Join The Perfume Shop, part of AS Watson Group, a global leader in health and beauty retail.
- Benefits: Enjoy a competitive salary, bonuses, discounts on products, and continuous training opportunities.
- Why this job: Be part of a supportive team that values talent, passion, and personal growth while making an impact.
- Qualifications: Previous management experience in retail, a passion for teamwork, and a knack for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.
The Role
Are you looking to take accountability for a store, and be rewarded for it?
Are you passionate about perfume, and love people?
Do you want to be part of a supportive team, and thrive in a fast-paced environment?
As a Store Manager, your role is critical in the operational running and success of your store. You will lead by example, being responsible for motivating and supporting a diverse team to deliver against key targets that drive the success of your store.
With a Talent, Passion and Spark, you will:
- Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same
- Be responsible for delivering the store’s daily, weekly and yearly targets, and ensuring your team know what they need to do each shift to deliver what’s required
- Review store performance and action plans – feeding back any challenges
- Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures
- Prepare and issue store rotas
- Be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss
- Be passionate about coaching and mentoring staff; setting them up for success by conducting regular 1:1’s, monitoring performance, and recognising achievements
- You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance
What You Will Bring:
We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!
It really helps if you;
- Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment
- Have a Passion for teamwork, knowing how to coach and develop your team to deliver high standards and results
- Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store
- Enjoy providing exceptional customer service to your customers
- Are an expert in understanding KPI’s; sales, service, profit & loss
- Have a commercial mindset, understanding the daily operational running of a store
- Can be flexible with your work patterns
What You Will Get:
- A fantastic base salary
- Annual KPI based bonus
- We pay commission at Christmas based on store sales and the number of hours worked
- You’re a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
- Additional discounts with our AS Watson partners including Superdrug and 3 mobile
- The opportunity to win some great prizes and incentives based on personal, team and store performance
- Continuous learning and training to ensure you are always developing
- Access to Wagestream,to support your financial wellbeing needs, giving you more control andflexibility with your pay.
- Pension, health and wellbeing benefits, + more!
We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!
We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.
The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operatingover 16,500 storesunder 12 retail brands in 28 markets, with over 130,000 employees worldwide.For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion.Every year, it is serving over 5.5 billion shoppers viaits O+O(Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.
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Location
Unit 29 The Prospect Centre, Hull, HU2 8PW, United Kingdom
#J-18808-LjbffrStore Manager NEW Hull Posted yesterday £30030.00 Hull Retail Management Team in Kingston upon Hull employer: The Perfume Shop Limited
At The Perfume Shop, we pride ourselves on fostering a vibrant and inclusive work culture where our employees are valued and supported. As a Store Manager in Hull, you will enjoy competitive benefits including a fantastic base salary, annual bonuses, and discounts on products, all while being part of a dynamic team that encourages personal growth and development through continuous training and internal progression opportunities. Join us to not only lead a passionate team but also to thrive in a fast-paced environment that celebrates talent and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager NEW Hull Posted yesterday £30030.00 Hull Retail Management Team in Kingston upon Hull
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Perfume Shop Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Perfume Shop Limited!
We think you need these skills to ace Store Manager NEW Hull Posted yesterday £30030.00 Hull Retail Management Team in Kingston upon Hull
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Perfume Shop Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Perfume Shop Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Perfume Shop Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Perfume Shop Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!