Front of House Team Member

Front of House Team Member

Darwen Full-Time No home office possible
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At a Glance

  • Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere.
  • Company: Stonegate Group operates the UK's largest pubs and bars, known for their vibrant culture.
  • Benefits: Enjoy 25% off food and drink, flexible working, and discounts at various retailers.
  • Why this job: Be part of a lively pub environment with exciting events and a supportive team culture.
  • Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
  • Other info: Located in Darwen, close to transport links and popular with sports fans.

Location - Bridgewater

At Bridgewater, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you…

  • Help prepare and serve our delicious food and drinks at Bridgewater.
  • Offer friendly recommendations to enhance the guest experience.
  • Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Bridgewater is centrally located in Darwen, close to Blackburn and a short walk from the train station. We are popular with sports fans, particularly when Blackburn is playing, and have the ability to change the atmosphere with effect lighting and music control. We serve food daily and have a late-night trade on Fridays and Saturdays with DJs. Our pub can be used for any occasion booking and has rotating specials and quizzes on Sundays.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages

At Stonegate Group, we’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Bridgewater directly.

Job Reference: 0621

Front of House Team Member employer: The People's Pub - Stonegate Group

At Bridgewater, we pride ourselves on fostering a vibrant and inclusive work culture where every Front of House Team Member is valued and supported. With flexible working hours, extensive training opportunities, and a range of employee benefits including discounts and early access to wages, we ensure our team can thrive both personally and professionally. Located centrally in Darwen, our pub offers a dynamic environment filled with exciting events, making it an ideal place for those looking to connect with colleagues and guests alike while enjoying a rewarding career.
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Contact Detail:

The People's Pub - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with the Bridgewater pub's atmosphere and offerings. Visit the pub if you can, or check out their social media pages to understand their vibe and what makes them unique. This knowledge will help you connect with the team and guests during your interview.

✨Tip Number 2

Showcase your teamwork skills by sharing specific examples from previous experiences where you successfully collaborated with others. Highlighting your ability to work well in a team will resonate with the hiring managers at Bridgewater, as they value a positive team dynamic.

✨Tip Number 3

Prepare to discuss how you would enhance the guest experience. Think of friendly recommendations for food and drink pairings or ways to create a welcoming environment. This shows that you're proactive and genuinely interested in contributing to the pub's success.

✨Tip Number 4

Be ready to demonstrate your commitment to cleanliness and safety. Consider discussing any relevant experience you have in maintaining a clean workspace or following health and safety protocols. This will reassure the team that you take these responsibilities seriously.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Food and Beverage Knowledge
Time Management
Problem-Solving Skills
Adaptability
Multitasking
Positive Attitude
Cleanliness and Hygiene Awareness
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what a Front of House Team Member does. Highlight your ability to connect with guests and work as part of a team in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service or hospitality. Emphasise any previous roles where you contributed to a positive guest experience.

Craft a Personal Statement: Write a personal statement that showcases your enthusiasm for the role and the company. Mention your passion for creating a welcoming atmosphere and your ability to handle food and drink service.

Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at The People's Pub - Stonegate Group

✨Show Your Team Spirit

As a Front of House Team Member, teamwork is key. Be prepared to discuss your previous experiences working in a team and how you contributed to creating a positive atmosphere. Highlight any specific examples where you helped your team succeed.

✨Know the Menu

Familiarise yourself with the food and drink offerings at Bridgewater. Being able to confidently recommend dishes or drinks during the interview will show your enthusiasm for the role and your commitment to enhancing the guest experience.

✨Emphasise Cleanliness and Safety

Since maintaining a clean and safe environment is crucial, be ready to talk about your understanding of hygiene standards and safety protocols. Share any relevant experiences where you ensured cleanliness in a previous role.

✨Be Personable and Engaging

The ability to connect with guests is vital. Practice your conversational skills and think about how you can make guests feel welcome. During the interview, demonstrate your friendly nature and willingness to engage with both guests and team members.

Front of House Team Member
The People's Pub - Stonegate Group
Location: Darwen
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