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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join the UK's largest pub operator with a vibrant and inclusive culture.
- Benefits: Enjoy discounts, flexible working, and early access to your wages.
- Why this job: Be part of a lively team in a historic, haunted pub with live music every night.
- Qualifications: No experience needed, just a passion for teamwork and customer service.
- Other info: Great opportunities for personal growth in a fun, dynamic environment.
Location – George
Front of House Team Member
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..
The Opportunity
At George, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.
Can you…
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Help prepare and serve our delicious food and drinks at George.
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Offer friendly recommendations to enhance the guest experience.
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Contribute to maintaining a clean and safe environment for guests and team members.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The George is a traditional pub with relaxed vibes during the day and lively atmosphere in the evenings, with sports coverage and excellent offers on an impressive range of craft drinks. We host regular quiz nights, competitions for guests, and music entertainment such as karaoke and live bands, which is also why our pub is so popular with the locals!
What\’s in it for you?
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
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VIP entry to our Pubs and Bars
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Stonegate Hotel Discounts
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Flexible working
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David Lloyd Corporate Discount Rates
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Discounted Dental Insurance
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Stream – Early access to your earned wages
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact George directly.
Job Reference: GW1431241RedFOHTM
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Front of House Team Member employer: The People's Pub - Stonegate Group
Contact Detail:
The People's Pub - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Golden Fleece and soak up the atmosphere. Chat with the staff, check out the menu, and understand what makes this pub special. This will help you connect with the team and show your genuine interest.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence in making recommendations and handling different situations.
✨Tip Number 3
Show your personality! When you apply through our website, let your unique character shine through. Share your passion for hospitality and how you can contribute to creating a welcoming environment for guests at the Golden Fleece.
✨Tip Number 4
Follow up after your application! A quick message thanking them for the opportunity and expressing your excitement about the role can set you apart. It shows you're keen and ready to be part of the team!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique qualities and experiences that make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Team Member role. Mention any relevant experience in hospitality or customer service that shows you can connect with our guests.
Show Enthusiasm: We love a positive attitude! In your application, express your excitement about working at Golden Fleece and being part of our vibrant team. Let us know why you’re passionate about creating memorable experiences for our guests.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at The People's Pub - Stonegate Group
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Golden Fleece. Understand its history, unique features, and what makes it special. This will not only impress the interviewers but also help you connect with the pub's character during your conversation.
✨Show Your Team Spirit
As a Front of House Team Member, teamwork is key. Be ready to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and create a positive atmosphere for guests, as this aligns perfectly with what they’re looking for.
✨Prepare for Guest Interaction
Expect questions about how you would handle guest interactions. Think of scenarios where you provided excellent service or resolved issues. Being able to demonstrate your customer service skills will show that you can enhance the guest experience at Golden Fleece.
✨Embrace Inclusivity
Stonegate Group values inclusivity and individuality. Be prepared to discuss how you can contribute to a welcoming environment for all guests and team members. Sharing your thoughts on diversity and how you can support an inclusive culture will resonate well with the interviewers.
