Front of House Team Leader

Front of House Team Leader

Reading Full-Time 24000 - 36000 £ / year (est.) No home office possible
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The People's Pub - Stonegate Group

At a Glance

  • Tasks: Lead and motivate the team to create an amazing guest experience.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
  • Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
  • Why this job: Be part of a fun environment with sports, quizzes, and a welcoming community.
  • Qualifications: Must be 18+ and have experience in a leadership role.
  • Other info: Opportunity for career development and early access to wages.

The predicted salary is between 24000 - 36000 £ per year.

Location – Seven Red Roses

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Seven Red Roses.

Can you…

  • Work alongside the management team to bring our shared vision to life.

  • Help maintain smooth operations and consistency.

  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Seven Red Roses in Lower Earley is in a pleasant housing estate with something to accommodate everyone. A relaxing pub by day where our guests can enjoy a chilled lunch, served by our friendly, welcoming team. We have three major TV screens showing all sport, including football, rugby, F1 and much more.

What\’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

  • VIP entry to our Pubs and Bars

  • Stonegate Hotel Discounts

  • Flexible working

  • David Lloyd Corporate Discount Rates

  • Discounted Dental Insurance

  • Wagestream – Early access to your earned wages

  • Award winning development programmes

To be considered for the Front of House Team Leader position at Seven Red Roses you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we\’re proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Seven Red Roses directly.

Job Reference: FOH Team Leader JUN25

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Front of House Team Leader employer: The People's Pub - Stonegate Group

At Stonegate Group, we pride ourselves on creating a vibrant and inclusive work environment where our Front of House Team Leaders can thrive. Located in the welcoming Seven Red Roses pub, you'll enjoy flexible working hours, generous discounts, and award-winning development programmes that foster personal and professional growth. Join us to be part of a dynamic team that values your contributions and offers a unique opportunity to lead in a lively atmosphere filled with engaging events and loyal patrons.
The People's Pub - Stonegate Group

Contact Detail:

The People's Pub - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with the Seven Red Roses and its unique atmosphere. Visit the pub if you can, and engage with the staff and customers to understand what makes it special. This will help you speak authentically about your passion for creating a welcoming environment during your interview.

✨Tip Number 2

Highlight your leadership skills by preparing examples of how you've successfully motivated a team in the past. Think about specific situations where you improved team performance or enhanced guest experiences, as these will resonate well with the hiring managers.

✨Tip Number 3

Research the Stonegate Group and their values. Understanding their commitment to providing excellent service and a great atmosphere will allow you to align your answers with their expectations, showing that you're a perfect fit for their culture.

✨Tip Number 4

Prepare questions to ask during your interview that demonstrate your interest in the role and the company. Inquire about their plans for future events or how they maintain consistency in guest experience, which shows you're thinking ahead and are genuinely invested in the position.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Event Coordination
Knowledge of Food and Beverage Service
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past roles that showcase your leadership skills and ability to create a welcoming environment.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.

How to prepare for a job interview at The People's Pub - Stonegate Group

✨Show Your Leadership Skills

As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.

✨Understand the Venue's Atmosphere

Familiarise yourself with Seven Red Roses and its unique character. Mention specific aspects of the pub that resonate with you during the interview, such as its welcoming spirit or popular events, to show your genuine interest in the role.

✨Emphasise Guest Experience

Highlight your commitment to delivering an amazing guest experience. Be ready to discuss how you would foster a warm environment and ensure guests feel valued, perhaps by sharing previous customer service successes.

✨Prepare for Operational Questions

Expect questions about maintaining smooth operations and consistency. Think about how you would handle busy periods or unexpected challenges, and be prepared to share strategies that have worked for you in the past.

Front of House Team Leader
The People's Pub - Stonegate Group
Location: Reading
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