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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a lively venue with sports, quizzes, and live music in a student hotspot.
- Qualifications: Must be 18 or over due to alcohol sales; experience in hospitality preferred.
- Other info: Opportunity for career development with award-winning programmes.
The predicted salary is between 28800 - 43200 £ per year.
Location - Nether Inn
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Nether Inn.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Nether Inn is situated at the heart of the student and retail area of the city and just a stone's throw from the local train station. We have a passion for food, drinks, and being the best pre-club venue in the city. We show all kinds of sport from football to WWE wrestling to the Superbowl. We have a pool table, jukebox, weekly quizzes, games nights, and live music events.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Nether Inn you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Nether Inn directly.
Front of House Team Leader employer: The People's Pub - Stonegate Group
Contact Detail:
The People's Pub - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the unique character and offerings of the Nether Inn. Understanding the pub's atmosphere, menu, and events will help you demonstrate your passion for the role and how you can contribute to enhancing the guest experience.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and managed a team in previous roles. Be ready to discuss specific situations where you improved team performance or guest satisfaction.
✨Tip Number 3
Network with current or former employees of Stonegate Group to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios that may arise in a busy pub environment, such as managing difficult customers or ensuring smooth operations during peak times. This will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of what makes a great guest experience. Mention specific examples from your past work that showcase your leadership skills and ability to create a welcoming environment.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.
How to prepare for a job interview at The People's Pub - Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Venue's Atmosphere
Familiarise yourself with the unique character of the Nether Inn. Be ready to discuss how you can contribute to maintaining its welcoming environment and enhancing the guest experience, especially during events like quiz nights and live music.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Share specific instances where you went above and beyond for guests, ensuring they felt valued and comfortable. This will show that you align with the pub's mission of delivering an amazing guest experience.
✨Prepare Questions for the Interviewers
Engage with the interviewers by preparing thoughtful questions about the team dynamics, management style, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
