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For Companies At a Glance
- Tasks: Lead and motivate the team to create an amazing guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
- Benefits: Enjoy 25% off food and drink, flexible working, and exclusive discounts.
- Why this job: Be part of a lively pub culture with exciting events and a welcoming environment.
- Qualifications: Must be 18 or over due to alcohol sales; experience in hospitality preferred.
- Other info: Opportunity for career development with award-winning programmes.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Lamb & Lion.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Lamb and Lion is a popular local pub in Bath City Centre. With two big screens and many more screens split between the inside of the pub and outside in our large covered beer garden, we are known as the number one sports pub in Bath and offer traditional pub food with a wide range of beers and spirits.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at Lamb & Lion you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Lamb & Lion directly.
Front of House Team Leader employer: The People's Pub - Stonegate Group Careers
Contact Detail:
The People's Pub - Stonegate Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Lamb & Lion's unique atmosphere and offerings. Visit the pub, engage with staff, and understand what makes it special. This knowledge will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Think about times when you successfully motivated a team or improved guest satisfaction, as these are key qualities they’re looking for.
✨Tip Number 3
Network with current or former employees of the Stonegate Group. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss how you would maintain smooth operations and consistency in a busy environment. Think of strategies you’ve used in the past to handle high-pressure situations, as this will show your readiness for the role.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your commitment to creating a welcoming environment for guests. Mention specific examples from your past experiences that showcase your leadership skills and ability to maintain smooth operations.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at The People's Pub - Stonegate Group Careers
✨Show Your Leadership Skills
As a Front of House Team Leader, demonstrating your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style.
✨Understand the Guest Experience
Familiarise yourself with what makes a great guest experience at pubs like Lamb & Lion. Be ready to discuss how you would create a warm and welcoming environment, and share any relevant experiences that highlight your customer service skills.
✨Know the Venue
Research Lamb & Lion and its offerings, including their food, drinks, and atmosphere. Being knowledgeable about the pub will show your genuine interest in the role and help you connect with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and engagement with the position.
