Deputy Manager

Deputy Manager

Coulsdon Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver amazing guest experiences at Pembroke.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant atmosphere.
  • Benefits: Enjoy flexible working, discounts, bonuses, and development programmes.
  • Why this job: Make a real impact while fostering a welcoming environment for guests.
  • Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
  • Other info: Experience the excitement of live sports and a lively pub culture.

The predicted salary is between 24000 - 36000 £ per year.

Location - Pembroke

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Pembroke. If you love motivating others, driving performance, and making a real impact, we would love to chat.

Can you…

  • Provide clear guidance, encouragement, and support to help the team grow.
  • Support the General Manager and work together to create and deliver our vision.
  • Maintain consistency in standards and procedures.
  • Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us… Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Pembroke is a traditional pub that serves delicious and high-quality food to our guests. They are spoilt for choice, with a whole menu of traditional pub grub mixed with modern takes on classic dishes. Whether they’re in for just a nibble and drinks or a full three-course meal, this popular spot never disappoints. The Pembroke also plays all the live matches on the big screens, making it the perfect venue to watch the game while enjoying top-notch food.

What’s in it for you?

  • Award winning Deputy Manager and General Manager development programmes.
  • Bonus opportunities.
  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs.
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream – Early access to your earned wages.

To be considered for the Deputy Manager position at Pembroke you must be 18 or over as the role involves the sale of alcohol. At Stonegate Group, we are proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Pembroke directly.

Deputy Manager employer: The People's Pub - Stonegate Group Careers

At Stonegate Group, we pride ourselves on being an exceptional employer, particularly for the Deputy Manager role at Pembroke. Our vibrant work culture fosters inclusivity and teamwork, ensuring that every employee feels valued and empowered to grow. With award-winning development programmes, flexible working options, and a range of benefits including discounts and healthcare, we offer a rewarding environment where you can truly make a difference while enjoying the lively atmosphere of our traditional pub.
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Contact Detail:

The People's Pub - Stonegate Group Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with the Pembroke's unique atmosphere and offerings. Understanding their menu, special events, and what makes them stand out will help you connect with the team during your interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've motivated teams in the past. Think about specific situations where you inspired others to achieve great results, as this aligns perfectly with the role's requirements.

✨Tip Number 3

Research the Stonegate Group and their values. Being able to discuss how your personal values align with theirs can demonstrate your commitment to their mission and culture, making you a more attractive candidate.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if the Pembroke is the right fit for you.

We think you need these skills to ace Deputy Manager

Leadership Skills
Team Motivation
Performance Management
Customer Service Excellence
Communication Skills
Conflict Resolution
Time Management
Problem-Solving Skills
Attention to Detail
Financial Acumen
Knowledge of Health and Safety Regulations
Ability to Foster Inclusivity
Adaptability
Training and Development Skills

Some tips for your application 🫡

Tailor Your CV: Before applying, make sure your CV highlights relevant experience and skills that align with the Deputy Manager role. Emphasise your ability to motivate teams and drive performance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating outstanding guest experiences. Mention specific examples of how you've inspired teams in previous roles and how you can contribute to the Pembroke's welcoming environment.

Understand the Company Culture: Familiarise yourself with Stonegate Group and the Pembroke's unique character. Reflect this understanding in your application to demonstrate that you are a good fit for their team and values.

Review Requirements Thoroughly: Carefully read through all the requirements for the Deputy Manager position. Ensure you meet the criteria and address any specific points in your application to show you are well-suited for the role.

How to prepare for a job interview at The People's Pub - Stonegate Group Careers

✨Show Your Leadership Skills

As a Deputy Manager, you'll need to inspire and empower your team. Be prepared to share examples of how you've successfully motivated others in previous roles. Highlight specific situations where your guidance led to improved performance or team cohesion.

✨Understand the Company Culture

Familiarise yourself with the Pembroke's unique atmosphere and values. During the interview, express your enthusiasm for creating a welcoming environment and how you can contribute to maintaining high standards in guest experiences.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face as a Deputy Manager and how you would handle them, especially in maintaining consistency and supporting the General Manager.

✨Demonstrate Your Passion for Hospitality

Convey your love for the hospitality industry and your commitment to delivering outstanding guest experiences. Share personal anecdotes that illustrate your dedication to providing excellent service and how you plan to enhance the pub experience for guests.

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